Verified
10/10 Excellent
Julie
Nov 30, 2018
Liked: Cleanliness, staff & service, property conditions & facilities
Julie
Stayed 1 night in Nov 2018
Bao Khanh Hotel
4.5 star property
Guests unwind by the cozy fireplace or indulge in rejuvenating body scrubs before exploring the nearby Thang Long Water Puppet Theatre in Hanoi
Choose dates to view prices
Photo gallery for Bao Khanh Hotel
Bao Khanh Hotel offers a tranquil sanctuary in central Hanoi, steps from Hoan Kiem Lake. Enjoy soothing reflexology or hot stone massages at the spa, start your day with the included breakfast buffet, and stay connected with free WiFi in public areas.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast included
- Spa
- Business services
- Bar
- Laundry
- Room service
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Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 20 per vehicle
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Frequently asked questions
Is Bao Khanh Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available.
What time is check-in at Bao Khanh Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM.
What time is check-out at Bao Khanh Hotel?
Check-out is at noon.
Does Bao Khanh Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 20 per vehicle applies.
Where is Bao Khanh Hotel located?
Located in Old Quarter, this luxury hotel is steps from Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Ly Trieu Quoc Su Pagoda and Ngoc Son Temple are just steps away. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.6
Location
8.2
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 18 reviews
10 - Excellent
3
Rating 8 - Good. 8 out of 18 reviews
8 - Good
8
Rating 6 - Okay. 4 out of 18 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 18 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 18 reviews
2 - Terrible
2
Reviews
Verified
8/10 Good
THUY HA
Feb 26, 2019
Liked: Staff & service, property conditions & facilities
working trip
ìt’s ok. nice service and good location
THUY HA
Stayed 2 nights in Feb 2019
Verified
6/10 Okay
Verified traveler
Feb 26, 2019
Near Hoan Kiem Lake and shopping streets . Walking distance to all restaurants on shopping street.
Verified traveler
Stayed 3 nights in Feb 2019
Verified
2/10 Terrible
Verified traveler
Feb 24, 2019
Disliked: Cleanliness, property conditions & facilities
ห้องสกปรกเต็มไปด้วยฝุ่น แล้วเศษผงก่อสร้าง ควรเช็คห้องก่อนให้ลูกค้าเข้าพัก
Verified traveler
Stayed 1 night in Feb 2019
Verified
8/10 Good
Felix
Feb 5, 2019
Liked: Cleanliness, staff & service, room comfort
Good hotel
Rooms are big but a bit old. Wifi signal good. Staff very friendly. Breakfast was good. Location is good.
Felix
Stayed 2 nights in Feb 2019
Verified
6/10 Okay
Verified traveler
Jan 30, 2019
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for here.
Pros:
-front desk service is friendly. for tour bookings, ensure you either have USD or dong.
-breakfast buffet had a lot of options and was quite good in terms of selection and quality
Cons:
-Room had minor mold on the walls all around the room. asked to change rooms but the other room was the same.
-place is pretty old and looks like it. you get what you pay for here. it is a 1-2 star hotel
Verified traveler
Stayed 1 night in Jan 2019
Verified
6/10 Okay
Verified traveler
Jan 7, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
ホテルに暖房を入れないため冬は寒すぎ、施設も古い。
フロントデスクのスタッフはフレンドリー、親切で良かった。
Verified traveler
Stayed 3 nights in Dec 2018
Verified
10/10 Excellent
Verified traveler
Jan 7, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일단 호안끼엠호수랑 10분거리이지만, 호텔의 상태는 무척 좋습니다. 백종원이 추천한 쌀국수집(퍼찌아쭈엔), 반미25, 랑 가깝고, 아침음식도 잘 나오는 편입니다.
Verified traveler
Stayed 4 nights in Dec 2018
Verified
8/10 Good
WH
Jan 2, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
호안끼엠호수와 성요셉성당 중간에 위치하여 지리적이점 많음, 조식도 쌀국수, 계란후라이 등도 제공해서 좋았음,재방문 의향있음
WH
Stayed 1 night in Dec 2018
Verified
8/10 Good
Verified traveler
Dec 29, 2018
Liked: Cleanliness, property conditions & facilities
迎えのドライバーが空港にいなかったがその後フォローしてくれたので良かった
Verified traveler
Stayed 2 nights in Dec 2018
Verified
2/10 Terrible
Jinseok
Dec 18, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국사람가지마세요무조건후회합니다
가성비 최 악 이돈이면다른데간다
호암키엠에서만놀 거면몰라도
방은섬모탤수준으로작고더렵다
조식은못먹을수준은아니지만먹으면서돈생각이난다옆가게가더좋다
Jinseok
Stayed 2 nights in Dec 2018
Verified
6/10 Okay
Christopher
Dec 16, 2018
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Amazing staff (rooms not so much)
The staff was amazing. They were extremely friendly, went over and above in their respective duties. The rooms are dated, carpet torn and dirty. (The room I stayed in) Don't know about the other rooms. Room did not look anything like the photos on hotels.com. I can't say enough about the staff. They were amazing.
Christopher
Stayed 1 night in Dec 2018
Verified
10/10 Excellent
Verified traveler
Dec 1, 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bao Khanh Hotel is a great hotel in the middle of the Old Quarter. Step to Hoan Kiem Lake The room was comfortable, clean and quiet. (We had one at the back.) The staff were very helpful and friendly. I would stay here again.
Verified traveler
Stayed 1 night in Nov 2018
Verified
8/10 Good
Verified traveler
Mar 1, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2019
Verified
8/10 Good
Verified traveler
Feb 24, 2019
Liked: Staff & service
Verified traveler
Stayed 4 nights in Feb 2019
Verified
8/10 Good
Gerhard
Feb 20, 2019
Liked: Cleanliness, staff & service, room comfort
Gerhard
Stayed 1 night in Feb 2019
Verified
4/10 Poor
Verified traveler
Jan 25, 2019
Disliked: Staff & service
Verified traveler
Stayed 1 night in Jan 2019
Verified
8/10 Good
Verified traveler
Jan 16, 2019
Liked: Staff & service
Verified traveler
Stayed 1 night in Jan 2019