Hanoi hotel rooms a the Accor Hotels

Very friendly and professional staff

Bob (Dung) was very accommodating and facilitated my local tours extraordinarily. He followed up with with me consistently to ensure my stay in Hanoi was pleasant and memorable. Will recommend the hotel to my friends and family so they can enjoy Bob’s impeccable service.

From the time we stepped out of the airport until the time went back in to go home, we really felt their VIP service. We availed of the airport transfer and so once we were out of the airport, I saw a sign with my name on it. We then went to the hotel car which was new and spotless. It was about a 30 minute ride until we reached the hotel. The hotel staff were very courteous and check-in went smoothly. The staff also provided us with a map of the area and had it not been an ungodly hour, he...

Staff very intentioned and efficient

I can only say excellent words about this hotel. Staffs were all amazing

Stay was okay

We had a very nice experience staying here. The location was wonderful; rooms were clean; staff were all friendly, knowledgeable, gave great recommendations, and provided us with the best of care. Special shout out to Grace, you are amazing indeed. Thank you for making our stay a wonderful one.

The hotel’s location was great. Lobby was big, nice and comfortable. It was near to lots of restaurants and convenience stores. Staff were friendly and courteous. The overall experience was superb!

Booked same day for an overnight stay due to unforeseen event. Staff were very hospitable and accommodating. They also offered free transfer of our luggages to where were staying next and gave free airport transfer. Breakfast was also great. Many options of food.