Hampstead Norreys Hotels

"Nice hotel in the centre - breakfast food and staff v friendly . "

"Really lovely motel with lots of thoughtful touches to make the stay comfortable. The shower was incredible, like a therapy session in itself. We were less impressed by the adjoining diner. The food missed the mark a bit, although the restaurant itself and the ambience was good."

"I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice."

"Step into Room 18 , although signed , is a bit precarious if you are unsteady on your feet . Light switch to bathroom kept falling off . Breakfast , although nice , is overpriced . Location is very convenient for city Centre . "

"Nice enough, standard room. Quite basic."

"Outstanding, everything and everyone brilliant"

"Room was clean and decent size for family of 4 however it was extremely hot. Couldn’t sleep first night however next morning we raised this issue and was provided with fans. Saw other guests complaint about same issue so I guess it’s common. Parking was stressful, their carpark was expensive and full so had to quickly drop everything then park at the mall carpark for £7 a day. No cars allowed in front of hotel except for buses. You have to go around to get to the hotel carpark"

"Excellent all round "

"Enjoyable stay "