"Idealy situated on the seafront and a 2 min walk from the Laines and 5 min from the city centre. I would have scored higher overall but there were a couple slight issues that brought the score down. A large area of the ground floor was cordened off due to refurbishmen. This meant breafast had to be taken in one of the conference/ ball rooms which was tired and in need of refurbishment itself. Where the hotel is an old building there is a labyrinth of corridors and stairs to navigate to find your room. Despite these small negatives the staff were absolutely brilliant, they couldnt have been more frindky and professional. I would definitely recommend staying. Especially in the warmer months when they open up the alfesco seating for the bar area; its a brilliant spot to people watch."