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Aparthotel

The Nova Hotel & Apartment

3.0 star property

Choose dates to view prices

Located in Hải An, Novatel Hotel & Apartment offers travelers a peaceful retreat with practical amenities like dry cleaning services. Visitors can enjoy free in-room WiFi to stay connected while unwinding with spa treatments or a game of billiards after sightseeing.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P1,390
P1,577 total
includes taxes & fees
May 24 - May 25
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About this property

The Nova Hotel & Apartment

  • Aparthotel located in Quận Hải An
  • You can look forward to a shopping mall on site, dry cleaning/laundry services, and a gym at The Nova Hotel & Apartment. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A water dispenser, luggage storage, and bicycle parking
    • A computer station, a porter/bellhop, and tour/ticket assistance
  • Room features
  • All guestrooms at The Nova Hotel & Apartment include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, kitchenettes, and refrigerators

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9.4 out of 10, Exceptional, 139 reviews
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P3,603 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 200000 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: VND 200000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Is The Nova Hotel & Apartment pet-friendly?

Yes, pets are allowed at this property. There's a fee of VND 200000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Nova Hotel & Apartment?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Nova Hotel & Apartment on May 24, 2026 start from P1,390, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Nova Hotel & Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Nova Hotel & Apartment?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Nova Hotel & Apartment located?

Located in Quận Hải An, this aparthotel is 0.3 mi (0.5 km) from Parkson TD Plaza and within 3 mi (5 km) of Lach Tray Stadium and Aeon mall lê chân hải phòng. Navy Museum and Hai Phong Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 29 out of 30 reviews
Rating 8 - Good. 0 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, bed was comfortable, great location and staff were grit and helpful 😉
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bradford

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was excellent — we were well taken care of from check-in to check-out.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
Stayed 1 night in May 2025
Verified

6/10 Okay

Nhi

Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nha

Liked: Cleanliness, room comfort, communication
We stay 3 nights to visit family and this apartment is beautiful and quite, we love this place.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thành

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The receptionist was very charming – giving friendly recommendations in a relaxed, local style.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
It truly felt like they do this with heart, not just as a job.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, amenities, property conditions & facilities, communication
When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christabel

Liked: Cleanliness, amenities, property conditions & facilities
Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities, communication
L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Noémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ð?

Liked: Cleanliness, amenities, property conditions & facilities, communication
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024