The Tray Hotel Hai Phong

4.0 star property
Travelers unwind at this Ngo Quyen retreat where an onsite spa offers facials and hot stone massages alongside an indoor pool and shopping mall

Choose dates to view prices

The Tray Hotel, in the heart of Ngo Quyen, offers an indoor pool, spa treatments, and an on-site shopping mall. Dine at two restaurants serving meals all day. Every room includes free WiFi, ensuring you stay connected while relaxing in this upscale setting.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P3,161
P3,585 total
includes taxes & fees
May 25 - May 26
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About this property

The Tray Hotel Hai Phong

  • Upscale hotel located in Ngo Quyen
  • Take advantage of an airport shuttle, a shopping mall on site, and dry cleaning/laundry services at The Tray Hotel Hai Phong. Treat yourself to a Swedish massage, a facial, or a body wrap at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and a children's pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Massage treatment rooms, a billiards/pool table, and tour/ticket assistance
  • Room features
  • All 78 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
  • More amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Outside food is not permitted on the premises.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does The Tray Hotel Hai Phong have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at The Tray Hotel Hai Phong?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Tray Hotel Hai Phong on May 25, 2026 start from P3,161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Tray Hotel Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Tray Hotel Hai Phong?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Tray Hotel Hai Phong?

Check-out is at noon.

Does The Tray Hotel Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Tray Hotel Hai Phong located?

Located in Ngo Quyen, this spa hotel is within 1 mi (2 km) of Lach Tray Stadium, Hai Phong Opera House, and Tam Bac Lake. Queen of the Rosary Cathedral and Hai Phong Museum are also within 1 mi (2 km). Hai Phong Train Station is 16 minutes by foot.

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Reviews

Reviews

7.4

Good

8.4

Cleanliness

6.0

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

Reviews