6/10 Okay
Lilian, Lynwood
Aug 24, 2021
Liked: Cleanliness, staff & service
Lilian
Stayed 2 nights in Aug 2021
Hacienda Grande Hotel
3.0 star property
Travelers enjoy personalized concierge attention at this welcoming retreat where garden relaxation and outdoor activities create a home-like atmosphere
Choose dates to view prices
Photo gallery for Hacienda Grande Hotel
Hacienda Grande Hotel offers a genuine retreat with its peaceful garden and expansive terrace. Guests appreciate the attentive concierge team, practical laundry facilities, and dedicated outdoor entertainment space that complete the experience.
Reviews
5.65.6 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Breakfast available
- Business services
- Laundry
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Exclusive Single Room
Exclusive Single Room
Highlights
Patio
Individually furnished
Individually decorated
Smart TV
Rainfall showerhead
Private bathroom
Cable channels
Located on the ground floor
- Garden view
- Sleeps 1
- 1 Large Twin Bed
View all photos for Comfort Double Room
Comfort Double Room
Highlights
Patio
Individually furnished
Individually decorated
Smart TV
Rainfall showerhead
Cable channels
Wardrobe or closet
Desk
- Garden view
- Sleeps 2
- 2 Queen Beds
Economy Double Room
Highlights
Patio
Individually furnished
Individually decorated
Smart TV
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
San Cristóbal Totonicapán is home to Hacienda Grande Hotel. Monumento a la Marimba and Edificio Rivera are local landmarks, and the area's natural beauty can be seen at Cerro El Baul National Park and Quetzaltenango Central Park. Museum of Natural History and Los Altos Railroad Museum are also worth visiting. Visit our San Cristóbal Totonicapán travel guide
Kilometro 189 Carretera Interamericana, a Quetzaltenango, San Cristóbal Totonicapán, Quetzaltenango
What's nearby
La Democracia Market19 min drive - 17.7 km
Quetzaltenango Central Park22 min drive - 21.2 km- San Andrés Xecul Church8 min drive - 3.9 km
- Parque Zoológico Minerva19 min drive - 17.4 km
- Monumento a la Marimba20 min drive - 19.5 km
Getting around
- Quetzaltenango (AAZ-Los Altos)19 min drive
Restaurants
- McDonald's15 min walk
- Parrillada Rincón Uruguayo12 min drive
- Internacionales Tacos Tabasco12 min drive
- Star Coffee13 min walk
- Vintage12 min drive
About this property
Hacienda Grande Hotel
Property highlights
Consider a stay at Hacienda Grande Hotel and take advantage of a terrace, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and an outdoor entertainment area.
Other perks include:
- Free self parking
- Self-serve breakfast (surcharge), concierge services, and 1 meeting room
- Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Extra amenities include:
- Rainfall showers and free toiletries
- Smart TVs with cable channels
- Wardrobes/closets, patios, and recycling
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily self-serve breakfast available 7:00 AM to noon for a fee: USD 5 for adults and USD 5 for children
- A restaurant
- Coffee and tea in common areas
- Hosted evening meal available daily for a fee of USD 5
- Private picnics
Things to do
- Playground
Family friendly
- Laundry facilities
- Playground
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- 24-hour business center
- Meeting room
Outdoors
- Garden
- Outdoor entertainment area
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Low-height door lock
- Upper floors accessible by stairs only
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways
More
- Banquet hall
- Colonial architecture
- Designated smoking areas
- Eco-friendly cleaning products used
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Rainfall showerhead
- Shower
- Towels provided
Entertainment
- Smart TV with cable channels
Food and drink
- Limited room service
More
- Access via exterior corridors
- Desk
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Recycling
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for self-serve breakfast: approximately USD 5 for adults and USD 5 for children
- Hosted evening meal: USD 5
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Hacienda Grande Hotel Hotel
Hacienda Grande Hotel San Cristóbal Totonicapán
Hacienda Grande Hotel Hotel San Cristóbal Totonicapán
Frequently asked questions
Is Hacienda Grande Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hacienda Grande Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hacienda Grande Hotel?
Check-out is at noon.
Where is Hacienda Grande Hotel located?
Situated in San Cristóbal Totonicapán, this hotel is 2.5 mi (4 km) from San Andrés Xecul Church and within 9 mi (15 km) of Monumento a la Marimba and Cerro El Baul National Park. Edificio Rivera and Quetzaltenango Central Park are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hacienda Grande Hotel Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
2.0
Location
6.8
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
2/10 Terrible
Verified traveler
Jan 7, 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamas lo usen / Never stay here
Llegue y el hotel estaba cerrado, nunca pude usar la reservación. Aun están revisando que hicieron con el pago.
I arrived at the hotel and it was closed. A total disappointment, not a loyalty place.
Verified traveler
Stayed 1 night in Jan 2020
4/10 Poor
maynor
Apr 2, 2022
maynor
Stayed 3 nights in Mar 2022
10/10 Excellent
Ana
Jul 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ana
Stayed 1 night in Jul 2020