Verified
6/10 Okay
Melanie
Apr 2, 2023
Liked: Cleanliness, property conditions & facilities
Melanie
Stayed 3 nights in Mar 2023
Ngoc Lan Ha Long Hotel
3.0 star property
Travelers find attentive multilingual staff and convenient perks like luggage storage at this charming hotel where stress-free experiences await
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Photo gallery for Ngoc Lan Ha Long Hotel
Perched above Bai Chay, Ngoc Lan Ha Long Hotel offers a satisfying breakfast buffet and practical amenities like dry cleaning. Guests can unwind on the terrace, use in-room WiFi, and enjoy express check-in/out. Multilingual staff ensures every traveler's needs are met.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
- Airport shuttle fee: VND 3 per vehicle
- Airport shuttle fee per child: VND 1 (from 1 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Frequently asked questions
Is Ngoc Lan Ha Long Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Ngoc Lan Ha Long Hotel?
Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Ngoc Lan Ha Long Hotel?
Check-out is at noon.
Does Ngoc Lan Ha Long Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 3 per vehicle applies.
Where is Ngoc Lan Ha Long Hotel located?
Located in Bai Chay, this hotel is within a 15-minute walk of Bai Chay Market, Sun World Ha Long Park, and Queen Cable Car Ocean Terminal. Ha Long Bay is steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.0
Amenities
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
fabrice
Oct 25, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Étant donné un tarif peu élevé, les prestations sont alignées , parfaitement correctes. Personnel accueillant
fabrice
Stayed 1 night in Oct 2022