Hera Grand Luxury Cruise

Property class: 4

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Reviews

9.0 out of 10
Wonderful
At Hera Grand Luxury Cruise, you can look forward to free breakfast (local cuisine), a free daily manager's reception, and a rooftop terrace. Active travelers can enjoy boating at this cruise ship. Treat yourself to a massage or other spa services. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Suite with Terrace and Bathtub

A cozy cabin with a large bed, a small table, and a window with a view of the water.

King Suite with Terrace and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Ocean Suite with Private Balcony and Bathtub

A luxurious bedroom with a large bed, a vanity, and a view of the sea.

Ocean Suite with Private Balcony and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite with Terrace and Bathtub

A luxurious cabin with a large bed, a seating area with a view of the sea, and a bookshelf.

Presidential Suite with Terrace and Bathtub

  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Ocean View

A room with a bed, a table with a tray, a chair, a window with a view of mountains, and a mirror.

Junior Suite with Ocean View

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Junior Suite

A hotel room with a large bed, a vanity with a mirror, and a window with a view.

Family Junior Suite

  • Bay view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Located in Tuan Chau, Hera Grand Luxury Cruise is in the city center and near the beach. Ha Long Bay and Tuan Chau Beach reflect the area's natural beauty and area attractions include Tuan Chau Park and Sun World Ha Long Park. Dragon Park and Typhoon Water Park are also worth visiting. Looking to get your feet wet? Kayaking and swimming adventures can be found near the property. Visit our Tuan Chau travel guide
View more Cruise Ships in Tuan Chau
Map
Ha Long City, Tuan Chau, Quang Ninh, 200000

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 km
  • A coastal scene with traditional boats and wooden houses on stilts, surrounded by lush green cliffs.
    Halong Bay Marina
    41 min drive - 19.3 km
  • Tuan Chau Park
    1 min drive - 0.4 km
  • Tuan Chau Beach
    3 min drive - 1.1 km
  • Ha Long Night Market
    21 min drive - 9.9 km

Getting around

  • Ga Ha Long Station
    16 min drive
  • Cat Bi Intl. Airport (HPH)
    51 min drive

Restaurants

  • Bunny’s
    3 min drive
  • Pavilion
  • Pool Bar
    14 min drive
  • Pho Ga Hanoi
    12 min drive
  • Phúóng Nam
    14 min drive

About this property

Hera Grand Luxury Cruise

  • Upscale cruise ship remodeled in 2025 and located near Ha Long Bay
  • Take advantage of free breakfast (local cuisine), a free daily manager's reception, and a rooftop terrace at Hera Grand Luxury Cruise. Adventurous travelers may like the boating at this cruise ship. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with laundry facilities and a bar.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Limo/town car service, evening entertainment, and a sail boat on site
    • Karaoke, concierge services, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with tubs or showers and children's robes
    • Wardrobes/closets, a personal chef, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 7:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Boat
  • Evening entertainment
  • Karaoke
  • Sail boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Built in 2022
  • Designated smoking areas
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2025
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: noon
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Is Hera Grand Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hera Grand Luxury Cruise?

Check-in start time: 10:30 AM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hera Grand Luxury Cruise?

Check-out is at 11:30 AM.

Where is Hera Grand Luxury Cruise located?

This vessel pulls anchor and sets sail from Tuan Chau for at least part of your stay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hera Grand Luxury Cruise Reviews

9.0

Wonderful

8.0

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Great activities and staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently enjoyed the Hera Grand Luxury Cruise on Halong Bay, and it was a magical experience! The beautiful wioden boat, with its elegant design, provided the perfect setting for our adventure. Our cabin was spacious, and the amenities were outstanding. A special mention goes to Minh, the cruise manager, who ensured that every detail was taken care of. His warmth and attentiveness made our stay even more enjoyable. The entire staff was incredibly kind and courteous. We highly recommend this cruise for an unforgettable getaway!
Stayed 1 night in Mar 2026