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Halong Palace Hotel

4.0 star property
Beach location and outdoor pool

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Photo gallery for Halong Palace Hotel

2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
1 bedroom, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Living room

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
01, block 20, Hung Thang East Urban, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • Cái Dăm Market - 3 min walk - 0.3 km
  • Ha Long Night Market - 8 min walk - 0.7 km
  • Bai Chay Beach - 3 min drive - 3.0 km
  • Dragon Park - 5 min drive - 3.7 km
  • Ha Long International Cruise Port - 5 min drive - 4.8 km

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬5 min walk
  • ‪Nha Hang Pho Bien - ‬5 min walk
  • ‪Dung Anh Coffee - Bakery - ‬8 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬13 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬1 min walk

About this property

Halong Palace Hotel

Upscale hotel located in Bai Chay
Take advantage of dry cleaning/laundry services, a gym, and conference space at Halong Palace Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Vietnamese cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free valet parking
  • Express check-in, barbecue grills, and a banquet hall
  • An elevator, luggage storage, and a porter/bellhop
Room features
All 119 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • Diamond Restaurant
  • Lang Chai Halong

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,382 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property

Property is also known as

Halong Palace Hotel
Halong Palace
Hotel Halong Palace Hotel Ha Long
Ha Long Halong Palace Hotel Hotel
Hotel Halong Palace Hotel
Halong Palace Hotel Ha Long
Palace Hotel
Palace
Halong Palace Hotel Hotel
Halong Palace Hotel Ha Long
Halong Palace Hotel Hotel Ha Long

Frequently asked questions

Does Halong Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Halong Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Halong Palace Hotel?

Valet parking is free at this property.

What time is check-in at Halong Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Halong Palace Hotel?

Check-out is at noon.

Where is Halong Palace Hotel located?

Located in Bai Chay, this beach hotel is within a 10-minute walk of Cái Dăm Market and Ha Long Night Market. Sun Square and Bai Chay Beach are also within 3 mi (5 km).

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Halong Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 22 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, amenities
Breakfast is no good , everything else is ok
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Breakfast is no good
Stayed 2 nights in Mar 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

SHIMPEI

Liked: Cleanliness, amenities, property conditions & facilities
コスパ良し。ホテル周辺にも海鮮レストランが多数で困らない。
Stayed 2 nights in Aug 2024

8/10 Good

My

Stayed 2 nights in Mar 2024

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten einen sehr schönen Ausblick aus unserem Zimmer. Das Personal war super aufmerksam. Das Zimmer war sehr schön und modern.
Stayed 4 nights in Jun 2023

10/10 Excellent

JEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코로나 영향인지 호텔이 많이 조용했지만 깔끔하고 좋았습니다. 단 방향제 냄새가 너무 심하긴 했습니다. 위치나 기타 등등 모두 만족했어요!
Stayed 1 night in Apr 2021

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super Bedienung und Super Service habe ich so noch nicht erlebt.
Stayed 2 nights in Mar 2020

10/10 Excellent

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가장좋은 하롱베이호텔

하롱베이에서 감희 가장좋은호텔이라 이야기할수 있습니다
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
Stayed 2 nights in Jan 2020

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

between the city and the island with cruise boats

Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, however not a great deal to do in the city
Stayed 1 night in Nov 2019

6/10 Okay

Minh Dong

Stayed 2 nights in May 2019

10/10 Excellent

Hochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소는 무척 깨끗하고 편안함. 조식도 괜찮은 편임. 호텔 뒤에 큰 시장이 있어 과일 구매가 편함
Stayed 1 night in Apr 2019

6/10 Okay

Sung Jun

Stayed 1 night in Mar 2019

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super friendly staff, comfortable room and great included breakfast
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
すぐ近くに軽い食事や買い物が出来る。
Stayed 2 nights in Dec 2018

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
Stayed 1 night in Dec 2018

8/10 Good

Trond

Liked: Cleanliness, staff & service, room comfort
The hotel did not have a jacuzzi like it was promissed on hotels.com, but else the hotel and staff was nice. There are not so much to do aroung of the hotel. And everywhere they are cheating the tourists, even if you buy a Coca Cola in a food shop. That was disapointing how they treat tourists in Vietnam.
Stayed 5 nights in Nov 2018

10/10 Excellent

Sean, LA CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
Stayed 1 night in Oct 2018

6/10 Okay

julie, brisbane, australia

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in Halong Bay

Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
Stayed 3 nights in Sep 2018

10/10 Excellent

Himanshu

Nice comfortable experience.

Nice comfortable experience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lyndall, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with comfortable room. I would recommend this hotel.
Stayed 4 nights in Jan 2018