Verified
8/10 Good
Stephannie
Mar 25, 2018
Liked: Cleanliness, property conditions & facilities, room comfort
Golden Gem Tuan Chau Hotel
3.0 star property
Beachside relaxation meets golf at this coastal retreat where travelers can unwind on white sand beaches after a round on the adjacent course
Choose dates to view prices
Photo gallery for Golden Gem Tuan Chau Hotel
Golden Gem Tuan Chau Hotel is beachfront with a golf course next door. Enjoy direct access to white sand shores and private cabanas for relaxation. Nearby fishing opportunities abound, and the on-site restaurant serves meals from breakfast through dinner.
Reviews
4.04.0 out of 10
Popular amenities
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
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Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of VND 200000 per pet, per night
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
- Pet fee: VND 200000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Frequently asked questions
Is Golden Gem Tuan Chau Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of VND 200000 per pet, per night.
How much is parking?
Self parking is free at this property.
What time is check-in at Golden Gem Tuan Chau Hotel?
Check-in begins at 2 PM.
What time is check-out at Golden Gem Tuan Chau Hotel?
Check-out is at noon.
Where is Golden Gem Tuan Chau Hotel located?
Offering direct access to the beach, this Ha Long hotel is next to a golf course and within a 15-minute walk of Tuan Chau Beach and Tuan Chau Amphitheater. Ha Long Bay is steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
4.0
Location
3.4
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Verified traveler
Aug 7, 2019
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
チェックイン時にスタッフはスマホでゲームをしながらのチェックインでパスポートも確認をするまで提示する必要がなかった
24時間在中となっているがスタッフほとんど見かけず、誰でも入れる自動ドアになっておりセキュリティに問題があった
英語が通じるスタッフは1人のみでいついるのかも不確かでスタッフガチャ状態、コミュニケーションに問題がある施設
ツアーや観光の情報など当然なく、Wi-fiはスタッフも原因不明でよく途切れる
周りは寂れたホテル街のような感じでコンビニは徒歩10分圏内に一つだけ
部屋は綺麗だが扉が閉まらなかったり、アメニティが空っぽだったり居抜きで買った後修理をしていないような状態
1泊1000円程であれば泊まる価値はあるのかもしれない
Verified traveler
Stayed 2 nights in Aug 2019
Verified
2/10 Terrible
Gent Moo
Apr 7, 2018
Liked: Cleanliness
Disliked: Staff & service, room comfort
Golden Gem Hotel. Ha long . Tuan Chau Island.
It's cheap businesses attitude. Unfriendly, unhelpful, doesnt feel welcoming as a hotel guest , and unprofessional. The hotel can't even give you a free bottle of mineral water in your hotel room. No toilet paper etc..They will charge you every penny they could. What a cheap businesses model..