Hotels near HCA West Florida

"The room and property is very clean. The food at the restaurant is very good and priced well. Staff is friendly and accommodating.Convenient market in the lobby for snacks. Pool area was clean and well kept. Surprisingly we did not hear airplanes in our room with the close proximity to the airport. Will definitely stay here again!"

"Unfortunately, the front desk woman was quite apathetic and rude about my questions and request for a bassinet and the shuttle process. She gave very vague and incomplete instructions for the shuttle it was frustrating. Find another job if you can’t provide the service customers expect!"

"Clean "

"Our stay at this hotel was extremely disappointing from start to finish. Throughout our six-day visit, we experienced consistently rude and unhelpful behavior from staff, which made an already difficult situation even worse. Our initial room had a strong sewage smell, forcing us to relocate, which was inconvenient and frustrating. More concerning, during our stay, our passport and cash went missing from our room. While the passports were eventually returned after several stressful hours, the cash was never recovered. The way staff handled this situation was particularly upsetting. Customer service was not only ineffective but also dismissive and rude while we were trying to navigate a very serious issue. A police report has been filed, and the matter is currently under investigation. Overall, this experience felt unsafe, poorly managed, and far below acceptable standards. I would not recommend this hotel."

"Every single Employee we encountered was friendly; came off as sincere. Robin at the Palmette was an awesome waitress. Even security was amazing. I hope that the standard that we experienced remains because we intend to return. Definitely would have liked a few things more but we understood that there were still some construction projects happening. But the room we stayed in was super clean, the beds an pillows were perfect and felt new. The garage looked a little indicative of aging, but it was relatively clean and well lit. I have no complaints. I just hope there are no surprises once my bill is settled. It almost just was so seamless and lovely it is hard to believe. Food at Palmette is great but limited and restaurant closes early. We got take delivery from another restaurant and we were surprised they let the door dash person up to our room. There are pros and cons to that. So I don’t have a great opinion about that. But just a FYI. DECOR felt modern and Floridian and definitely felt NEW AND CLEAN. OVERALL GOOD EXPERIENCE. Beach is faux but cute. Wouldn’t get in Bay water. But it is very cute. "

"Everything was up to my expectations and beyond! The Wed. night Happy Hour was a very pleasant surprise. Breakfast was more abundant than most places. A wonderful stay and I'd go back in a heartbeat!!"

"Great location. Friendly staff. "

"Bed was very hard & pillows very flimsy. Didn’t sleep well, but not their fault. Overall good stay for 1 night. "

"The accessible room was clean and well stocked with towels. My problems concerned the accessibility. The shower was inside a bathtub. The toilet was not of handicap height. The front desk person was welcoming and friendly but she told us our room was not ready. We offered to leave and come back. We di and 2+ hours later our room was still not ready. The hotel offers a happy hour where you can get pub food and drinks, The bartender/waitress was not welcoming. Her attitude seemed to be if you do not like there are other places you can go. I would not suggest this hotel to any friend or family member"