Gwynfe Hotels

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Great staff. Decent food and drinks. Shower was cold and room needs a bit of TLC but it was clean. "

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"We didn't have breakfast at the hotel the drinks selection was ok could of done with draught beers as they only had bottle of beer maybe more selection "

"Very comfortable. Staff very pleasant and helpful "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"Staff are cheerful and helpful and our room was comfortable, spacious and clean. Thank yo."

"It looks and feels very tired and in need of an up lift to bring up to a good standard. Feels like it’s stuck in the 1980’s still. Not happy to have to pay to park either. "

"The staff are incredible "