Grinshill Hotels

"We have stayed 3 times before. We stayed again because we were so impressed with the dtaff and the service"

"Well planned breakfast menu , good choice overall in all areas "

"The staff was respectful, polite, kind. "

"The Hotel was presented well on the drive up to the carpark, well maintained and clean, The entrance to the reception area was lovely, Christmas trees and plants a very nice touch. The reception staff were welcoming and helpful, a smooth check in. We got upgraded to a larger newly decorated room, which was spacious and clean, two negatives the bed was very hard for us , only our preference. The next was the room had a extraction system in it that ran all night which disrupt your sleep. Unfortunately for us it also had a fan on the wall outside the window,so had sleep with windows shut. We had a meal in the Elements restaurant which was lovely and the staff looked after us well. The cocktail bar was fantastic with a musician George playing the piano beautifully, even played us a song for being newly weds. The pool area is great, but it would of been nice to have a couple of loungers around it. We treated ourselves to a spa day which was special, we had the weather on our side, and it wasnt to cold. The treatment was relaxing and professionally done. Overall the hotel and grounds are very special, and we look forward to staying again."

"N/A"

"The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps."

"All very good "

"The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . "

"Room spotless. Bre"