"This resort is beautiful! The rooms were huge, the decor is exactly what the pictures look like. The staff madebsure our room was clean and well stocked everyday. Also, if you declined housekeeping earlier you can request it 24hrs a day. Room service was a plus, the woukd come in 30 mins or less with whatever you order. The bar staff was fun and always had a recommendation for a tasty drink. The pools all of them we well maintenanced and there was a pool staff activity team that was awesome. Shark and the rest of his team made everyone feel welcome into all of the activities. We had a great time. We didn't use the spa. We only had one problem, our toilet jammed uo but, it was a easy fix. We put in a maintenance order via the hotel app. They came within 20 mins and fix the problem. I thought that spoke volumes of the way this hotel take care of its guests. Lastly, every buffet was clean and items were replenished quickly. You can order food from the chefs any way you would like. They took care of us even when we had no tips. They treated us tge same. With that being said please tip the staff. They are well worth it!!!! I would recommend this resort to everyone, families also. We would definitely stay here again. THANKS "