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"The place is constantly being cleaned by the staff. Both the pool and the beach were perfect. Our butler Lisandro was terrific and helped when needed."

"great !"

"We had an amazing stay. Every hour there was fun family friendly activities and shows happening. We booked the airport transfer so we paid $150 round trip which was seamless. Next at arrival the resort is very secure and check in was the same as any other resort……long. They convinced us to upgrade the room so we did then we had to wait for concierge to take us to our room via golf cart which also took forever. They also require you to scan a QR CODE for food reservations. However check in is at 3 and the deadline to make reservations is 3pm. No one told us that so we went to the buffet. I’ll talk about food later. Now the room was immaculate, mini bar included, 24/7 room service. Very clean and fully stocked. Never had to ask for more towels for my family of 5. The balcony doors have a protective glass for the kids so that was a great safety feature. The grounds outside were beautiful and always groomed. Now for the food. The buffet had such a variety, not nasty microwaved food like American buffets. Daily items included fresh fish, omelette, steaks, Dominican dishes, salads, fresh fruit,mushroom rice,pancetta, and more. Also the staff in the buffet was the nicest and so wonderful with kids. We only we able to book a reservation at 2 other restaurants during our stay. The wok wok was the worst experience but not enough to change my 5 star overall rating. My reservation at wok wok was 630 but upon arrival no one came to the podium until 647 and no they were not crowded. "

"Staff was very accommodating. Rooms are nice and clean. The couples massage was amazing ! "

"The staff was so nice and we loved the pools and beach! "

"Espectacular "

"Nice hotel"

"We were so impressed by this hotel and would definitely recommend it or stay there again! All of the staff were friendly and helpful with recommending where to eat and what to do in San Juan. The room was clean and large! We loved the view of the ocean from our balcony. The bed was super comfortable too. The gym had everything you needed for a great workout. The breakfast was good and we loved the rooftop restaurant views! It’s also in a safe and convenient location!"

"What can I say this place was just too wondeful. From the amazing Lazy Pool to the great food options! Room was clean with a nice balcony space to relax in. Would definitely recommend this place, great value for money and great location. Oh nearly forgot to mention the Hydro spa and treatment was amaaaazing. "