Hotels near Great Mall of the Bay Area

"When check-in is at 3pm and they have no rooms avaliable and unsure when clean rooms will be ready is ridiculous. Ice machines are broken, pool was undergoing maintenance. When I indicating I would be leaving, they made some calls and the pool became avaliable. No hot tub, even tho there is a picture on website. Front counter staff were young and non apologetic. This is NOT the hotel to book for a fun, relaxing day trip. This is a place for workers/fly in business type. Majority news channels, not updated to play Netflix or anything like that. Had to wipe down bathroom before using. Pretty disappointed for $290 plus parking. Will not return. Would recommend if you do not want anything other than a bed and breakfast."

"very good place to stay because it had so many restaurants to choose from "

"Great stay, comfortable, clean and attentive staff."

"None"

"Isn’t is parking should be part of the amenities. It shouldn’t be something a guest should have to pay. It’s not like we are in San Francisco."

"I have honestly never seen a property this disgusting and unsafe in my life. The moment you walk in, the filthy smell hits you so hard it feels like you’re sleeping on the streets of downtown. The entire place felt dirty, neglected, and completely unhygienic. Broken lamps, stains everywhere, and an overall unsafe atmosphere made it impossible to feel comfortable for even a second. I genuinely could not believe they charge money for a place like this. Save yourself the stress and never book this property"

"Clogged bathroom, no basic supplies, not even a continental breakfast"

"Clean. Helpful and friendly staff. Quiet place to rest."

"We arrived late in the evening after a long drive. We were greeted by a wonderful young lady I believe her name was Davina. She was so kind , accommodating and helpful. She went above and beyond to make sure we had everything we needed and that we were comfortable! The property was perfect, clean and well maintained. We would definitely stay here again and again. We didn't get to use the pool but it looked so nice and inviting we had wished we could have taken a dip!"