Great Lakes hotel rooms a the Club Quarters

"Amazing staff, clean rooms, & walking distance to Clifton hill. Off site parking is also close-by. Would definitely come here again for our next visit! 😊 "

"The hotel staff is excellent! Very friendly and very helpful. The hotel is very clean and well maintained. The only issue I had was the charging ports and electrical sockets next to our bed did not work which made overnight charging of our phones and watches difficult."

"The room was spotless, great big comfortable bed with plenty of soft pillows. We had breakfast in the grab and go bar - good variety and well cooked. We had an evening meal in Ca-Su-Al. The meals were nice but the staff were disorganized so we had to wait for cutlery - they brought the meals out before properly setting the table. Overall, it’s a nice hotel and we would stay again."

"Great staff"

"Was a really nice hotel. My only concerns was the phones in the room didn’t work. No way to call front desk, front people weren’t super helpful and there was no microwave. Rooftop bar and room were excellent"

"I had to take the stairs from the 23rd floor everytime i wanted to go down! This hotel is a joke!"

"Property was under renovation so hard to give it a fair rating. It does need more elevators."

"The toilet paper felt like newsprint, and the give you 2 (two) bottles of water *per stay*, not per day. Stingy. Front desk staff were less than friendly. "

"During my stay, there was a strong marijuana smell coming from neighboring rooms and throughout the hallway, despite this being a non-smoking hotel. The smoke caused asthma-related breathing issues and resulted in excessive use of my inhaler throughout the stay. Guests were fraternizing and drinking in the hallways, leaving very little room to comfortably walk through the corridors. Alcohol bottles and trash were also left throughout the hallways for extended periods of time. Several times throughout my stay, I contacted the front desk to complain about the conditions. Security or an officer would briefly clear the hallway, but shortly afterward the same individuals would return, sitting on coolers, drinking, and continuing the disruptive behavior. The issues were ongoing and never properly resolved. The only solution offered by management was for us to move to a downgraded room, which I found very insulting considering we were not the cause of the disturbances or misconduct. Rather than properly addressing the behavior of the disruptive guests, it felt as though we were inconvenienced further for simply expecting a safe and peaceful environment. In addition, the guest children were repeatedly running up and down the hallway playing hockey throughout the evening, including during the hotel’s listed quiet hours. Loud music and excessive noise also continued during those hours, making it difficult to rest and enjoy the stay."