Great Bedwyn Hotels

"Room was shabby at best. Bed was clean but floor dirty and the bathroom was disgusting. Plug didn’t drain, taps in a state, shower barely worked, blind in room broken, room so hot had to have window open (no air con). Not sure what the standard rooms were like but this was a club room!"

"Not impressed food not good place run down"

"Staff were all very friendly and attentive. Room was lovely and very good value for money. Hotel pool area needs an update but good for the kids. Bathroom in room needs a really good clean - grime around bath/shower. Shower had barely any power. The complimentary toiletries were not replinished when we arrived, which is very disappointing and a lack of attention to detail. "

"Staff here are wonderful, it’s incredibly clean and beautifully decorated. Unfortunately the bed was so uncomfortable I didn’t sleep other than this everything was great. Food well presented and tasted soo good. "

"As usual all amenities were clean and tidy. Room and bathroom were first rate and all the staff my wife and I came into contact with were welcoming, friendly and willing to that extra step including changing us to a room on a lower floor. Stay was excellent overall"

"Centralised temperature control was broken and staff failed to address the issue in 2 consecutive nights. Rooms were heated through centralised system and there was no maintenance staff to fix it and thermostats in the rooms were disabled, it wasn’t possible to control room temperature and opening windows led to major motorway (M4) noise in the room. This led to very uncomfortable and sleepless nights for entire family!!! "

"Manager needs to be changed."

"Quick service at the reception & very helpful about the parking. Clean room & bathroom. Comfortable bed. Clean white soft towels & lots of hot water & good shower pressure. Breakfast had a good choice & well presented."

"The internet was fast, but one had to keep sighing in after a few hours. Room was comfortable, too hot. Unable to turn off radiator."