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Castelo Saint Andrews

5.0 star property
Luxury farm stay with a full-service spa and free breakfast

Choose dates to view prices

Saint Andrews offers a peaceful retreat in Vale do Bosque near Gramado Covered Street. Enjoy spa massages, French cuisine, personalized concierge services, bike rentals, and free WiFi at this heart-capturing farm stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet friendly
  • Room service
The current price is P34,425
P35,494 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Suite Diamante

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Diamante

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
  • 130 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Double Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe with Valley View

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe with Valley View

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe with Valley View

  • 32 sq m
  • Sleeps 2

View all photos for Room Luxury with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room Luxury with Valley View

  • 48 sq m
  • Sleeps 2

View all photos for Triple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Valley View

  • 44 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Valley View

  • 44 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe with Valley View

  • 56 sq m
  • Sleeps 4

View all photos for Quadruple Room Luxury with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Luxury with Valley View

  • 56 sq m
  • Sleeps 4

View all photos for Quadruple Room Master with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Master with Valley View

  • 110 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Valley View

  • 32 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Triple Room Deluxe with Valley View

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe with Valley View

  • 48 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Quadruple Room Deluxe with Valley View

  • 48 sq m
  • Sleeps 4

View all photos for Double Room Luxury with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Luxury with Valley View

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Standard with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Standard with Valley View

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Superior with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Superior with Valley View

  • 32 sq m
  • Sleeps 2

View all photos for Double Room Superior with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Double Room Superior with Valley View

  • 32 sq m
  • Sleeps 2

View all photos for Suite Perola

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Perola

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Esmeralda

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Esmeralda

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Granada

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Granada

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jade

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Jade

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 44 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Topazio

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Topazio

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 44 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Turquesa

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Turquesa

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Onix

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Onix

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Rubi

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Rubi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 44 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Ambar

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Ambar

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Cristal

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Cristal

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Green Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Green Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grey Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Grey Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Blue Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Blue Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 48 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for White Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

White Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 48 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Stone Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Stone Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Pine Mountain

View from room

Pine Mountain

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Silver Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Gold Mountain

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Gold Mountain

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain House

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Mountain House

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
TV
Pillow menu
3 bedrooms
Egyptian cotton linens
  • 500 sq m
  • 3 bedrooms
  • Valley view
  • Sleeps 6
  • 3 King Beds

View all photos for House with Valley View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

House with Valley View

  • 500 sq m
  • Sleeps 6
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About the neighborhood

Map
Rua Das Flores 171, Vale Do Bosque, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 13 min walk - 1.2 km
  • Rua Torta - 14 min walk - 1.2 km
  • Mini Mundo - 14 min walk - 1.2 km
  • Gramado Covered Street - 18 min walk - 1.5 km
  • Black Lake Park - 3 min drive - 1.6 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 138 min drive

Restaurants

  • ‪Hard Rock Cafe Gramado - ‬16 min walk
  • ‪Cantina Pastasciutta - ‬12 min walk
  • ‪Pronto E Leve - ‬12 min walk
  • ‪Il Piacere - ‬11 min walk
  • ‪El Fuego - ‬17 min walk

About this property

Castelo Saint Andrews

Luxury boutique farm stay near Gramado Covered Street
You can look forward to free full breakfast, a poolside bar, and a terrace at Castelo Saint Andrews. Indulge in a manicure/pedicure, a body wrap, and a body treatment at the onsite spa. Be sure to enjoy French cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking and valet parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • A 24-hour front desk, massage treatment rooms, and laundry services
Room features
All guestrooms are individually furnished, and have comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and pillow menus.
More amenities include:
  • Designer toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

The property is a member of Relais & Chateaux.

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includes taxes & fees
Nov 4 - Nov 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Pet fee: BRL 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Saint Andrews Gramado
Saint Andrews Hotel Gramado
Saint Andrews Gramado Brazil
Saint Andrews
Saint Andrews Castle Gramado
Saint Andrews Castle Agritourism property
Saint Andrews Castle Agritourism property Gramado

Frequently asked questions

Does Castelo Saint Andrews have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Castelo Saint Andrews?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Castelo Saint Andrews on Nov 13, 2025 start from P 34,425.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castelo Saint Andrews pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 500 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Castelo Saint Andrews?

Self parking and valet parking are free at this property.

What time is check-in at Castelo Saint Andrews?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Castelo Saint Andrews?

Check-out is at noon.

Does Castelo Saint Andrews provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castelo Saint Andrews located?

Located in Vale do Bosque, this luxury farm stay is within 1 mi (2 km) of Rotula of Flags and Gramado Covered Street. Casa do Colono Market and Etnias Square are also within 15 minutes.

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Castelo Saint Andrews Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 59 reviews
Rating 8 - Good. 6 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetáculo

Simplesmente espetacular a nossa estadia nesse feriado, tudo impecável. Os colaboradores do castelo pensam em tudo visando conforto dos hóspedes. Desde a recepção até os mínimos detalhes, digno de nota 10. Agradecemos toda a equipe pela hospitalidade, conforto e excelência, voltaremos em breve, muito obrigado 🙏🙏
Stayed 2 nights in Jun 2025

8/10 Good

nicola

Liked: Cleanliness, staff & service, room comfort
Funcionários atenciosos, solicitos, porém as condições do quarto e do banheiro poderiam ser melhores. Ah, as toalhas parecem panos de chão de tão velhas e usadas.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Médio

Deixou bastante a desejar pela relação valor e o que oferecem. Tem uma vista bonita.
Stayed 1 night in Jun 2025

4/10 Poor

MARCOS

Liked: Room comfort
Disliked: Property conditions & facilities

Não vale o que cobram

Saímos com a sensação de que não vale o que cobram. Alguns comentários: => A toalha do banheiro é velha e rasgada; => Banheira do banheiro não recolhe toda a água por causa de uma manutenção mal feita no ralo; => Café da manhã bem fraco com pouca variedade e demorava muito cada etapa do “menu degustação”. Esperei 15min por um omelete comum. Pedi uma panqueca com doce de leite….esperei 15min e chegou outra coisa: um bolo com doce de leite…….
Stayed 1 night in Jun 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, room comfort
O hotel esta bacana, mas nota-se que não se ligam mais as lareiras criando aquele apelo de aconchego, o banheiros dos quartos já estão ficando velhos, o hotel já está parecendo que esta ficando antigo… mas o atendimento do time da recepção é nota 1.000 !!
Stayed 1 night in Jun 2025

10/10 Excellent

Cristianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma das melhores experiências da minha vida. A propriedade é incrível. Ficamos na suite diamante que é um espetáculo a parte. O serviço impecável. O atendimento maravilhoso. A equipe sempre pronta pra ajudar e atender com excelência. Amei.
Stayed 3 nights in May 2025

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Excelente , serviço , suite , paisagem . Lindo lugar !
Stayed 1 night in Feb 2025

6/10 Okay

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom hotel que merecia mais qualidade pelo preço

Razoável considerando toda a expectativa que existia antes da estadia. O valor da diária é muito caro para o que o hotel entrega, portanto merecia mais em detalhes importantes, como um café da manhã mais diversificado e toalhas de banho de qualidade melhor. Os quartos também mereciam uma renovada porque já estão antigos.
Stayed 2 nights in Dec 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Nós hospedamos em Gramado no hotel Valle Dincanto após fomos para o hotel colin de France e deixamos por último e chave de ouro o hotel san andrews, a experiência não foi igual ou melhor que os hotéis citados anteriormente, não fomos apresentados ao hotel, chegamos e fomos para a piscina, pedi uma taça de champanhe no qual levou 50 minutos para deter entre, mandei msg q tínhamos saído da piscina e fomos no lago em frente ao hotel aguardar a taça de boas vindas que nao recebemos, então mandei msg no whats se eu poderia pedir de fora do hote para entregarem uma garrafa de champanhe para brindarmos nosso mais um ano de namoro, e no whats diziam que estavam levando, mas nunca chegava, após 50 minutos chegaram com uma garrafa. Estávamos com grande expectativa que no san andrews seria perfeito em tudo, creio que o atendimento conta muito, por isso retornamos nos hotéis anteriores, eles sempre nos oferecendo algo para nos deixarem a vontade, mimos no quarto na chegada e saída. O café no mirante foi uma experiência incrível, espero vontar em breve e ter uma nova experiência. Obrigado.
Stayed 1 night in Oct 2024

8/10 Good

leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ser melhor

Achei ótimo, porém vários pequenos detalhes que não deveriam acontecer. Equipe Júnior com alguns deslizes.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia impecável

Toda a experiência no hotel é de extremo cuidado e exclusividade. Antes mesmo do início da estadia via WhatsApp. O lugar é lindo, instalações muito bem cuidadas e equipadas, alimentação excelente e atendimento diferenciado. Excelente para casais.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Já com planos de voltar

Tudo perfeito. O Castelo e’ bem ambientado e confortável, os jardins e vistas inesquecíveis, roupa de cama e toalhas Trousseaux, bem requintado, com serviço profissional e gentil. Muitos mimos e cuidados. Um presente nas 24hs do dia. Poucas suítes que garantem ambiente aconchegante e tranquilo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia Miyoko

Liked: Cleanliness, staff & service, amenities
O staff do hotel é PERFEITO e eles realmente fazem a diferença. Todos, sem exceção. Já as instalações precisam melhorar um pouco. Para o nivel deste hotel, acho que os quartos e banheiros são minusculos (fiquei no quarto silver). O piso do quarto tem uma sensação tática estranha, parece que está sempre úmido. A comida é bem apresentada e caprichada, utilizando ótimos ingredientes, mas falta algo. Talvez o pão de queijo tenha que ter o cuidado de chegar bem quentinho na mesa, os bolinho do café da manhã são lindos, diferentes todos os dias, mas parecem velhos, pois são ressecados. São pequenas coisas que não comprometem a estada, pois realmente, falo novamente, o pessoal faz tudo ficar PERFEITO. Eles realmente se um importam com o hóspede
Stayed 2 nights in Nov 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my recent stay. Beautiful property, excellent food and the best, most helpful, staff I have ever encountered. St Andrews is a very special place.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções de hospedagem em Gramado

O Hotél é maravilhoso, fica dentro de um condomíno, muito bem localizado, um belo jardim e arquitetura clássica. Possui experiências de vinho e gourmet muito boas. O Staff é sensacional !!! Reservamos um apto luxo e não sabia que era no prédio anexo, porém pegamos uma semana de muita chuva e o café da manhã fica no prédio principal, fiz um upgrade para o superluxo e resolveu o problema
Stayed 3 nights in Jun 2023

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom, adorei equipe , concierge maravilhosos ! Amei td!
Stayed 2 nights in May 2022

4/10 Poor

Paulo

Liked: Cleanliness, room comfort
Disliked: Staff & service

Não pode ser um Relais & Chãteaux!

Aquém das expectativas para um Brand Relais & Châteaux. Atendimento de um hotel comum e a Experiência gastronômica bem fraca, contrariando o valor da compra e da marca! Pretencioso usando a casca de infraestrutura do seu passado para distrair o serviço de hotel Simples!
Stayed 2 nights in Sep 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar e melhor atendimento que já tive até hoje.
Stayed 2 nights in Dec 2020

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort

Recepção deixou a desejar

A estadia foi ótima e o Hotel é fantástico, porém, o atendimento das recepcionistas da tarde, deixou a desejar.. não fomos recebidos com nenhum drink ou qualquer mimo que hotéis desta categoria oferecem, não teve nada na recepção, muito menos simpatia...Além disso, as havaianas são apenas duas numerações, (uma tamanho 42/43 e outra 36/37), não existiu a possibilidade de realizar troca ou a preocupação em perguntar ao hóspede anteriormente a numeração...
Stayed 2 nights in Dec 2020

10/10 Excellent

Carlos Andre Daher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Melhor impossível!!! Tudo finamente preparado para ter uma experiência inesquecível!
Stayed 5 nights in Dec 2020

8/10 Good

João e n

Liked: Cleanliness, staff & service, room comfort

Preços super estimados!

Bonito. Estrutura física em condições razoáveis. Banheiro antigo e pequeno. Não entregam o que cobram.
Stayed 2 nights in Sep 2020

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2020

10/10 Excellent

Gabriel, Porto Alegre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é fantástico. Atendimento perfeito. O café da manhã servido no quarto é levemente limitado, mas nada que afete a impecável qualidade da estadia.
Stayed 2 nights in Jun 2020

10/10 Excellent

Virg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É bem exclusivo, luxuoso, com funcionários atenciosos. Lugar lindo, vista linda! Spa não tem bom espaço. Refeição servidas prato a prato demoram bastante. Sugerimos para eles lá servirem o café da manhã todo de uma vez, sem trazer por etapas chegamos a ficar 50min no café.
Stayed 2 nights in Jun 2019

10/10 Excellent

henrique claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo

Tudo ótimo. Não tenho do que reclamar. Pessoal super atencioso. Em tempo: ainda não falei com o meu nutricionista...rsrsr Vocês estão de parabéns!!. Poucos hotéis no mundo oferecem o serviço dque vocês oferecem.
Stayed 4 nights in May 2019