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Hotel Querência

3.0 star property
Exploring Vila Suica becomes an adventure with convenient bike rentals, while the hotel's snack bar/deli offers delicious local treats throughout the day

Choose dates to view prices

Hotel Querência welcomes travelers with garden views and a hearty breakfast buffet. Guests can borrow bikes to explore Vila Suica, with Gramado Covered Street nearby. The 24-hour front desk offers attentive service, and free self parking and luggage storage add convenience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is P6,839
P7,044 total
includes taxes & fees
Jun 4 - Jun 5
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About this property

Hotel Querência

  • Hotel near Gramado Covered Street
  • Consider a stay at Hotel Querência and take advantage of a free breakfast buffet, a garden, and a snack bar/deli.
  • You'll also find perks like:
    • Free self parking
    • Bike rentals, luggage storage, and an elevator
    • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Querência boast thoughtful touches such as air conditioning, in addition to amenities like sound-insulated walls and minibars.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 60 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 13 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Querência pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 13 lbs per pet. There's a fee of BRL 60 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Querência?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Querência on Jun 4, 2026 start from P6,839, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Querência?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Querência?

Check-out is at noon.

Where is Hotel Querência located?

Located in Vila Suica, this hotel is within 1 mi (2 km) of Orchids Park and Gramado Covered Street. Expo Gramado and Korvatunturi Theater are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 89 out of 115 reviews
Rating 8 - Good. 23 out of 115 reviews
Rating 6 - Okay. 2 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

Verified

10/10 Excellent

Nichollas

Liked: Cleanliness, staff & service, amenities
Gostaria de parabenizar todo a equipe do Hotel Querência, tivemos um atendimento sensacional de todos os funcionários, todos super educados, sempre com sorriso no rosto, respeitosos, atenciosos, simpáticos. Além disso, gostaria de exaltar o carinho da Dona Cecilia com todos os hospedes, sempre se colocando a disposição e se importando com o bem estar de todos, fora o café da manhã que é um show a parte. Café da manhã com variedades, bem servido e muito gostoso. Localização do hotel muito próxima da Avenida Borges e dos principais passeios. Limpeza dos quartos excelente. Com certeza queremos voltar no Hotel Querência. Atendimento impecável e estrutura do hotel de alto valor.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logo na chegada, durante o rápido check in nos sentimos em casa. Tudo bem organizado, atendimento excelente de todos os funcionários. Higiene impecável, café da manhã maravilhoso, embalado pelo carinho, prazer e alegria da Dona Cecília em servir a todos. Ela é um encanto e nos sentimos verdadeiramente em casa.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Euclides heron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar, café da manhã maravilhoso, quarto bem limpo e arejado fui em um dia muito frio senti falta de calefação no banheiro. Pois no quarto tem ar condicionado!! Outro ponto positivo estacionamento gratuito para os hóspedes.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ayrlonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio, proximo a rua coberta.

O local superrendeu, tudo muito organizado, silencioso, café delicioso, um grande diferencial ter bicicletas que você pode usar para passear pela cidade.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bebida tirada do frigobar

Experiência ruim!! Esqueci uma garrafa no frigobar e recebi a resposta de que ‘nada foi encontrado’ absurdo de atendimento!! Pegaram a minha garrafa e disseram que não tinha nada
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência incrível, excelente serviço e um atendimento primoroso. Destaque para a simpatia e atenção dos colaboradores, em especial a senhora que administra o café, D. Cecília, um amor de pessoa.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, os colaboradores são muito atenciosos, durante toda estada. O café da manhã maravilhoso e mais uma vez os colaboradores foram muito atenciosos.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Hotel ótimo , funcionários muito atenciosos, café da amanhã excelente. A cama é que achei um pouco firme para o meu gosto:) . No demais , recomendo!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Atendimento de primeira, quarto muito bem equipado e confortável. O café da manhã é excelente! Com certeza voltaria a ficar neste hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente! Hotel bem localizado, com estacionamento, cafe excelente, completo, com muitos itens caseiros, preparados com todo carinho, proprietaria muito simpatica, preocupada em oferecer a melhor estadia aos hospedes. Todos os colaboradores muito solícitos e atenciosos. Parabens!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos espaçoso e limpo. Equipe muito cordial e atenciosa. Café da manhã gostoso e variado. Gostamos muito, voltaremos com certeza.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o atendimento é excelente parabens
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

GUILHERME

Liked: Staff & service
tivemos um problema de saúde algumas horas após o check in, com recomendação de retorno para acompanhamento médico. o atendimento foi muito bom e ágil para nosso check out, a equipe do hotel se manteve em contato e sem qualquer solicitação nossa e/ou obrigação, pois nossa reserva no cobria no show, nos foi oferecido a oportunidade de uma nova estadia. obrigado equipe Hotel Querencia
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Paulo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, acomodação espaçosa e tranquilo.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito boa
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Hotel limpo, ótimo atendimento, café da manhã completo e gostoso. Me surpreendi.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Rita de Cássia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento ,hotel muito bom ,recomendo. Voltaremos.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, hotel confortável, bom café da manhã e funcionários muito cordiais. Super recomendo.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrivel!!! excelente hotel
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente Opção em Gramado!

Hotel recentemente reformado, quartos excelentes, café da manhã maravilhoso, funcionários muito atenciosos e gentis, localização muito boa, área da piscina ótima! Super recomendo e voltarei com certeza!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Excelente estadia! Hotel bem localizado, acomodações boas, café da manhã variado, funcionários gentis e prestativos, único ponto a melhorar seria o sinal de wi-fi, fora isso só elogios!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Roselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Local agradável e equipe muito atenciosa, local de fácil acesso e próximo do centro.
Stayed 4 nights in Dec 2022