A free breakfast buffet, a garden, and an arcade/game room are just a few of the amenities provided at Hotel Aconchego da Serra. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Breakfast included
Parking included
Free WiFi
Air conditioning
Laundry
Housekeeping
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Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Frequently asked questions
Is Hotel Aconchego da Serra pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Aconchego da Serra?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Aconchego da Serra?
Check-out is at noon.
Where is Hotel Aconchego da Serra located?
Located in Carniel, this hotel is within a 5-minute walk of Dreamland Wax Museum, Harley Motor Show, and Geo Museu. Super Carros and Canela Fashion Museum are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 103 out of 159 reviews
10 - Excellent
103
Rating 8 - Good. 42 out of 159 reviews
8 - Good
42
Rating 6 - Okay. 12 out of 159 reviews
6 - Okay
12
Rating 4 - Poor. 2 out of 159 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 159 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Paulo
Jan 14, 2026
Liked: Cleanliness, staff & service, amenities
Equipe maravilhosa e instalações muito aconchegantes
Uma necessidade no frio ar quente , e chuveiro com agua quente potente,agua nao esquenta no banho e nao tinha ar condicionado para aquecer o quarto...
Tava bem frio..
Ótimo Hotel! Muito bom custo benefício! Café da manhã formidável. Ótimo atendimento. Recomendo!
Marciano
Stayed 1 night in May 2023
Verified
4/10 Poor
Paulo Sérgio
Jun 13, 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
Estadia de 4 diárias
Razoável , as acomodações do quarto , na minha opinião não condizem com 4 estrelas, a cama do casal são dois colchões juntos e não eram confortáveis , creio que merecem uma avaliação se não esta na hora de substituir ,iluminação fraca , janela com claridade ao amanhecer mesmo com blackut , banheiro vazava agua pelo box e a porta o tempo todo emperrada ao abrir ou fechar. ..
Café da manhã basico e se repete o mesmo todos os dias, o que enjoa para que se hospeda por varios dias.
Já estivemos no Hotel em outra oportunidade, e posso sinalizar que a qualidade não caiu, esta até melhor, ambiente aconchegante, acolhedor, pessoal atencioso, café excelente, calefação muito boa, chuveiro ótimo, recomendo muito! Só temos a agradecer.
Pousada confortável. Eficiência no check inn / check out.
Bem localizada. Apartamento com ar condicionado, calefação, cofre, mini bar, televisão.O diferencial é o café da manhã : EXCEPCIONAL. Completo e diferenciado. Recomendo. Ótimo custo/benefício.
4 motivos para indicar esse lugar. Primeiro, funcionários extremamente educados e atenciosos. Segundo, localização e ambientes maravilhosos. Terceiro lugar super limpo e organizado. E quarto e último, café da manhã delicioso, tudo novinho e quentinho. Eu amei essa experiência, com certeza voltarei! Quem procura um hotel com conforto e com um ótimo valor eu indico com certeza o Aconchego da Serra ❤️
Foi uma estadia tranquila, os atendentes muito solícitos e gentis, café da manhã muito bom, as instalações são excelentes com calefação e ar condicionado muito bons, a localização é ótima, próxima a várias atrações, mais próximo de canela do que gramado, mas não é problema se está com um carro alugado. Praticamente do lado de atrações interessantes como o museu de cera, a pizzaria temática kongo e em frente a cervejaria gram bier, aproveitem as bicicletas para conhecer os arredores mas atenção ao limite de 30 min, certa vez esperei duas horas para que um grupo as devolvesse.