Glashütte Hotels

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."

"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative offered was even farther away and in worse condition. The pools, however, were excellent, well maintained and easily the best part of the stay. It’s unfortunate that the room experience didn’t match the quality of the pool area."

"Friendly receptionist who spoke English and made me feel welcome. "

"Rooms weren’t very clean. Ants in the room for example. Staff weren’t very friendly upon check in. We came in at 6.30pm and asked if we could eat in the restaurant. We hardly was allowed dinner as they were closing down. So we rushed through dinner and generally didn’t feel very welcome. Beds were poor and rooms felt very old. And it wasn’t even very affordable. Not coming back. "

"The hotel is located in an isolated area and not easily accessible. The closest bus station is more than an hour walk. The light in the bathroom wasn't working. There were also no varieties for the paid breakfast. It was a total waste of money."