Hotels near Giant Oak Golf Club

"Horrible11th birthday party for my daughter. Pool, rooms, resort, and water park dirty. We had to ask for washcloths and towels which none were avaliable in the room opon arrival. No restaurants or snack bars were open at the water park which made it so where we had no access to food or drink while there unless we left the waterpark. Way understaffed. We booked not knowing expedia does not offer water park passes with the rooms until we got there so we had to pay a extra 70 per person for water passes. 70 x 6=420 is alot so we paid almost twice as much from not booking straight with the resort. The only good this was the staff of 2 at the waterpark. We will not be using expedia any time in the future. I feel some type of refund is necessary. "

"You have to pay for breakfast"

"The breakfast staff was rude n I booked for two queen beds the beds looked like full size beds "

"Front desk is slow not very profession compared to most marriotts . Check in was slow, same at Starbucks. After check out I also had to contact front desk about I left in room. When calling I was hung up on then the person was supposed to check with housekeeping and return my call. The didn’t, when I called back housekeeping was gone for the day so asked for me to call back in the morning. None of this is what I call customer service. "

"Courteous staff "

"i made a mistake and reserved a smoking room. When I checked in, no non-smoking rooms were available. I could not cancel without losing all my money. The room was Horrible, but that smell was my mistake. The conditions of the room were what you would expect for this price. Much in need of new carpet, painting, and updating. If you don't make a mistake reserving a smoking room, and just need a bed and bath for the night, it will do; as long as you don't set your expectations too high."

"Gentleman at evening desk extremely helpful: changed my 2nd floor room to first floor when I commented that both I and my sister-in-law roommate both had “bum” knees. He even took my suitcase to the room for me. Excellent breakfast-best scrambled eggs I’ve ever eaten in a hotel. Friendly staff."

"Friendly staff, old elevator, full-of-allergen room, free breakfast."

"The first room I was in had bedbugs in it, and they did switch me to a second room where the lighting was flickering throughout the night, which also smelled like smoke the male staff at the front while checking in I was very professional"