Gentinnes Hotels

"The hotel was beautiful but neither Hotels.com or the hotel bothered to give advanced notice of construction going on. Very hard to understand why they would put any one directly under construction. So yeah the hotel was nice, but a really crappy experience waking up to literally jack hammering!"

"First room (424) smelt like a toilet on arrival. Reception gave us another room (474), which when we got there was disappointing to see it was directly next to the elevator’s. However, unlike in other hotels where similar rooms had been noisy from lift mechanisms, opening and closing doors, guests chatting on entry and exit of lift, our room was surprisingly very, very quiet. It was a ‘superior’ room we booked, yet there was nothing superior about either room including stained carpets in both. Room 474 was comfy but basic. Whilst it lacked some things usually found in most hotel rooms, we slept very well, which for me is most important. Breakfast is just…… OK, the selection is basic, but ok. However, everyday, the cheese & cold meats looked like they’d been out for a long time and for the first time ever, i did not even try them due to their appearance. Machine coffee was just about drinkable. The machine juices I tried once and not again. They gave fresh oranges and a machine to put them in to squeeze, if you can be bothered with theirs, the taste is good, though I’d have preferred my orange juice to be cold, so perhaps chilling the oranges would be better. The staff were good, no issues there. The bar has a decent selection of Belgian beer and English premier league football on screen (no sound). Location great for trains, buses and airport bus. "

"Nice selection for the breakfast"

"Unfortunately the hot water supply failed in the lodge on our first morning. The hotel moved us to a room in the main hotel. Much nicer but we could have done without the hassle to repack and move before breakfast. "

"Staff were very helpful on arrival, and the room was functional for someone arriving late at night and with an early morning start."

"It's bit small for family of 4 especially kitchen is very small. It is good if you are not cooking. We noticed small broken glass pieces in the kitchen utensils. "

"What's not to like. Yes, it's nowhere near anything, but as a layover you get: Parking. A Bar. Large bed. Air Con. The Tesla chargers are not currently working. You get no tea or coffee making facilities in the room. "

"Check in was super quick & efficient. The room was big enough for the 2 of us, with a great shower."

"My room was clean but very basic, I guess you get what you pay for. Staff were very helpful and provided hot water for tea in the morning even though I hadn’t booked breakfast, which incidentally was very expensive. Free parking to the rear and rear access made unloading very easy. The decor was a little tired and carpet look like it had had its own battle of Waterloo! Talking of which, Waterloo, is a very smart and has an air to it that is very pleasant. I only managed to ride through it but will return to walk through and visit the museum, shut on Mondays. I visited the Waterloo battle site and museum there….truly worth going to, it is excellent. "