Hotels near Genesis Medical Center West

"Breakfast was very limited. Not many healthy options. Parking was fine. "

"Air conditioning was terrible, the unit needed work. Unplugged it because it made a big horrible noise. "

"Good staff"

"Might as well eat somewhere else for breakfast. Charged us $100 because my daughter accidentally spilled a small amount of chocolate milk on the sheets they claim couldn’t come out with bleach. We told the attendant as soon as the incident happened so she could wash the sheets. But she said it would have to wait till morning and didn’t offer any new bedding. There was mold on the curtains, the floor was falling apart, and the chlorine in the hot tub will make your eyes burn. "

"Parking full but easy"

"We were unaware of pet fee when booking on expedia, somehow missed the hidden $75 fee. Along with that fee for an our very well behaved, non-shedding dog, we paid an already high amount for a beat up room. There were many damages to the room, dead bugs on the floor, muddy paw prints in the bathroom and sticky tile. Everything else was average and did not seem to add up to our payment for this. The staff was very unflexible and unhelpful with our concerns. We will never stay at a Residence Inn again due to this and will likely not look through Expedia for hotels due to hidden extra fee information. We will just go straight to the hotel to rent. Very unsatisfied with this."

"Very clean! Room was comfortable and clean! Very close to everything. "

"Figure out which side the train tracks are on and book your room on the other side or you’ll be woke up every hour. Make sure the shower door in your room slides shut & will stay closed before you decide to shower or your bathroom will flood which you’ll see on your ceiling from the floor above you by shotty patchwork. Pro:close to river center establishments."

"Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better."