Business Hotels in Gatlinburg - Pigeon Forge, Tennessee

"Perfect "

"Our reservation was cancelled. Was not informed until we arrived, after a 7 hour drive…. Their systems were down. So I cannot rate their facility as we could not stay"

"The room was clean, and we had enough towels for a change."

"We loved our stay"

"The check in was rough. I had to wait 1.5 hrs before our room was ready. There was a lot of miscommunication about the room. Carissa, the front desk, stepped in and helped by offering breakfast due to all the problems. My daughter and I had been driving for 10 hours to get there only to wait another 1.5 for the wrong room. We arrived at 3:50 for a 4:00 check in. Other than that it was wonderful."

"The staff were extremely welcoming as soon as we arrived. The entrance is a bit busy as there is a lot of pedestrian traffic coming to The Island so I found it easier to use valet parking. We had a village view room which is a view of the shopping areas. The room and bathroom were very clean and smelled great! The hotel is located in a great location, especially with having kids. The food was great at Finn’s! Live music with dinner made for a wonderful experience. The kids enjoyed the heated pool and hot tub in April which allowed for fantastic views of the fountain and the Smokey Mountains! We did not bring any pets on this visit."

"Did not even stay. Took one look around and left. Room locked like it was not even clean. Beds looked dirty and bedding looked unwashed. Beds extremely uncomfortable. They also wanted 100$ down and then charged my credit card 270$ after the fact. I am still hoping to get my money back."

"The pool was out of control no supervision people coming down 4 and 5 at a time , If you were in the hot tub you we're getting splashed and only one jet works so it was like a hot bath !! "

"Everything was nice. It was located right near the Island and parking is great. Indoor pool and outdoor pool. Enjoyed staying here. Will go again."