Search Condo Resorts in Gatlinburg - Pigeon Forge

"Our 1st room was not in good shape, we could not stay there. Old carpets, stains in the ceiling, old bed. The evening staff were very helpful in finding a room that was acceptable. The sheets were not good quality , they were very thin. The hallways and elevators were not clean. We did not feel overly comfortale staying there .The outside grounds were nice and The breakfast was good."

"I did not know about having to pay about parking in the hotel parking lot. I will never be back and will let everyone know about this and I was told they are not responsible if anything happens to your vehicle after you pay them for parking. Greed will get you no where. Just remember when you are gone you can not take it with you. Greed is a sin."

"This hotel is a hidden gym in my humble opinion. It would fall under the category of outdated for some, but that just added to the charm for me. I will start with my only negative critique, the parking was absolutely atrocious. It was ample, but tight. But once we got parked and made our way in we were greeted by the most delightful clerk, I only wish I could remember her name. Very friendly and she had a mini Jesus on her computer which prompted a great convo and I went to my car and provided her with one of every color. The room was clean and the bed was comfy. The ac worked great! The view was wonderful. Literally everything was within walking distance. The breakfast was standard but filling. The wonderful lady attending to breakfast was an absolute delight. All of the wonderful women working here were absolutely delightful. Real mountain charm! They made my anniversary trip special just by being friendly. I wish I could give them all 10 star ratings. In a world where customer service is falling to the wayside these charming ladies more than made up for it. They, more than anything else, set the tone for a wonderful hotel and getaway!"

"our son messed the sheet and we asked for a new one and couldn’t get them to understand what we was saying they kinda just looked at you like you was crazy and the hot tub doesn’t work and becareful getting in the lazy river those steps need some work"

"Clean room staff helpful breakfast very good"

"We love staying here & have never had any complaints. 10/10 months recommend to families, couples, business trips, etc."

"My husband and I just did a quick getaway and stayed here. The hotel and the rooms were so clean. Staff was very friendly and helpful. They have a bar and grill and the food and drinks are very good. They have a buffet breakfast every morning which my husband really enjoyed. They have a swimming pool and a lazy river and hot tub. We will definitely stay again and I would recommend to others. "

"Clean rooms and property. I got to breakfast at a time where there were few pickens, but what I had was good. Staff was very helpful and courteous. Just 2 minutes walk to the Island and all we needed was close by. Possibility of staying there again in November for my birthday."

"It would be nice to have free coffee and breakfast like most hotels "