Hotels near Gateway 12 Shopping Center

"Room itself was clean, but halls and elevator floors dirty"

"Enjoying our stay. Staff is definitely doing a great job. We will stay here in the future and recommend this property to others also. Thank you K. Harrell "

"I don't normally leave a bad review, but I feel this situation warranted one so that these items can be addressed or at least the public will be informed. First, the property is still branded as a Super 8. I live in town and I felt confused when I drove up, so I imagine anyone from out of town would be, as well. I did not see any Staywell branding or signs. Secondly, I don't feel the employee working the Front Desk was very helpful, nor was he courteous. I walked in and mentioned that I may be in the wrong place. I said I thought I booked at Staywell. He did not confirm that I was actually at a Staywell until I asked. Once he handed my room key to me and I left the office, I also realized he did not tell me which side of the building my room was on. My disappointment built from there. There was a recliner with ottoman right by the door. The ottoman was highly stained. The bathroom sink had poorly repaired cracks and looked dirty, perhaps because of the crack. Those are the items I found most significant. A few other items: this property has exterior doors to the rooms and is located in a somewhat sketchy area, the room's lighting did not sufficiently illuminate the room, the ice machine gave me 6 ice cubes and then gave up, there were only two pillows on the bed, and the towels provided were one of each type only, as in insufficient to parties of 2 or more."

"The staff is wonderful. Hotel was clean. Breakfast was amazing!! So many food options. "

"Property & room were clean. Only complaint was no coffee in room."

"Easy check in. Friendly staff. Room was clean and spacious. Breakfast mid but it is included."

"Breakfast was awesome. Plenty of options! "

"Building exterior looked nice, HVAC control panel in my room was filthy. No blow dryer or ceiling vent fan in bathroom, shower head control diverter is unusual at first. Main irritation was the tv had been deprogrammed when I got there and it took a while to get it back to correct mode. Staff at desk is indifferent at best. Breakfast ok. I never complain about motels or restaurants but this place just suffers from a lack of attention to details. Oh yes, I was willing to pay a little more to have gym access…..it was closed for remodeling!"

"Everything were fine expect the air conditioning. "