Gaoxin Hotels near Chengdu

"Special design with much local elements. A very comfortable stay in Chengdu"

"I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated. "

"The hotel is a big complex with multiple buildings. The surrounding landscape is beautifully designed and maintained. The room is clean and comfortable. The breakfast is delicious. But it’s in the Tianfu airport which is far from the city. However the hotel does offer an airport shuttle and the airport has a subway stop into Chengdu proper. "

"Great"

"all good, just in the room there was no microwave. would have been better if it had that"

"Great breakfast. Clean, modern, stylish rooms."

"Helpful staff"

"The deco was very nicely done up. The staff were polite and the rooms were comfortable. The breakfast buffet selection was great too. The location is just beside a nice Jaozi park which is ideal for morning or evening strolls. It is also a nice quiet neighbourhood "

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if he could accompany me upstairs to my room since I was in discomfort, and they refused, citing the need for his ID—which we understood, so we dropped the request as my cousin didn’t have his ID with him anyway. What happened next left me stunned and humiliated. The front desk staff then informed me that the "emergency kit" in the room would be chargeable, listing out items included—and explicitly mentioned condoms. Confused and already feeling uneasy, I simply asked if toothbrushes would also be chargeable. Instead of a straightforward answer, as I walked away, I heard the entire front desk team burst into loud, mocking laughter. It wasn’t until later that night that the full weight of their behavior sank in: they had obviously assumed I was a sex worker, and their inappropriate comment about condoms, followed by that derisive laughter, was a deliberate insult. To make matters worse, I have stayed at numerous Hilton properties before, and never once has any staff member mentioned "