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"Needed to check out 1 day earlier and staff did not help. "

"Yes"

"Everything and everyone is great!"

"Great stay for Disney! They just opened a new meal shop before we left, fresh banh mi, wish we got to try! Staff was amazing & always helpful. They have a Lawson store inside & even a small Disney store. Shuttle bus for park, airport limo shuttle pickup as well & less than 5 min walk to train station for Disney sea. They also have a laundry room - less than $10 for multiple washes/dry "

"Very friendly staff, good size room , can’t beat the convenience being in the Haneda terminal. Breakfast buffet is very good. But I must say the automated check -in checkout machines while efficient are a bit impersonal, and not really addressing a real world problem. Tech for tech’s sake is a bit sad. Detracts from an otherwise pleasant experience "

"This property was sensational. Super clean and super welcoming staff"

"Everything about the hotel was awesome for our first times. But just be aware if washing dryers aren’t great at all. That’s the only flaw they have. "

"Seven11 and Tully's was easy to get to! "

"Hotel is in a great location. It is just across the street from the shinagawa station. From there you can get most places. Only negative is breakfast buffet. It is fairly pricey . The selection of western types of food is not up to par for the price. I would have expected an omelette station for the price. Food was generally not hot but maybe that is an asian thing. Overall the hotel is very good. There is a 7-11 just outside the hotel if you prefer a quick breakfast. Closest macdonalds is on the other side of the train station but not too far if you are looking for inexpensive breakfast. I would stay again because of access to the train station"