Furnace Hotels

"staff were polite, friendly, and very professional"

"Fabulous "

"mould around the bathroom tiles, bathroom window and curtain, rust on the shower head, dust on tbe bathroom mirror and an e.pyy toilet roll cardboatd core. In the main bedroom room, we found a ceiling repair painted white, a totally different colour from the rest of the room, cobwebs on the room sprinkler head, poor condition of the bed blanket throw and an extremely small television. We did not stay and returned home after the offer of an alternative room which was no different to our first reserved room."

"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."

"Overall we enjoyed our stay very much. The room was spacious, pretty well furnished and clean. Dinner and breakfast was not exceptional but OK. However the biggest pluses were the tranquil location overlooking Loch Feochan and the staff. From arrival to departure every member of staff we encountered was friendly, helpful, knowledgeable and professional. Tom needs to be singled out for being exceptionally helpful when we discovered a tyre puncture on departure. He helped us to source and arrange for a replacement and fix. despite missing our lunch appointment, the hotel is hardly a bad place to spend an extra 90mins. Very highly recommended."

"Lovely breakfast and dinner"

"Delicious breakfast, friendly staff and comfortable room. "

"We were seated in the bar"