Hakata Excel Hotel Tokyu

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Luxury
4.0 star property
8.6

Excellent

Luxury upscale hotel near Fukuoka Anpanman Children's Museum

Located close to Canal City Hakata and Marine Messe Fukuoka, Hakata Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

The current price is P5,378
P6,625 total
Oct 12 - Oct 13

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, Non-smoking

A hotel room with a bed, a TV, a desk, a chair, a sofa, and a round table.

Superior Double Room, Non-smoking

  • Sleeps 3
  • Free wired internet

View all photos for Standard Double Room, Non-smoking

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Double Room, Non-smoking

  • Sleeps 3
  • Free wired internet

View all photos for Premier Suite

A hotel room with a sofa, armchair, round table, television, and curtains.

Premier Suite

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, a small table, and a heater.

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Hollywood Twin Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a lamp, and a television.

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with a television, a sofa, a bed, a small table, and a chair.

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a TV, a sofa, a chair, and a small table.

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Located in Hakata Ward, a neighborhood in Fukuoka, Hakata Excel Hotel Tokyu is in the entertainment district and near a metro station. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Guests appreciate the hotel's convenience to public transportation: Nakasu-Kawabata Station is 4 minutes by foot and Tenjin Station is 5 minutes. Visit our Fukuoka travel guide
Map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801

What's nearby

  • A cityscape with a prominent building featuring a unique triangular design surrounded by lush greenery.
    Acros Fukuoka Symphony Hall
    2 min walk - 0.2 km
  • A busy indoor shopping corridor with ornate ceiling patterns and various shops on either side.
    Tenjin Underground Mall
    7 min walk - 0.5 km
  • A multi-level urban complex with green climbing plants, a red building, and a United Cinemas sign.
    Canal City Hakata
    7 min walk - 0.6 km
  • Fukuoka Anpanman Children's Museum
    4 min walk - 0.4 km
  • Hakataza Theatre
    6 min walk - 0.5 km

Getting around

  • Nakasu-Kawabata Station
    4 min walk
  • Nishitetsu-Fukuoka Station
    11 min walk
  • Fukuoka Airport (FUK)
    13 min drive

Restaurants

  • 一蘭
    2 min walk
  • 鉄なべ
    2 min walk
  • 酒一番
    2 min walk
  • なぎの木
    1 min walk
  • 長浜亭
    3 min walk

About this property

Hakata Excel Hotel Tokyu

  • Luxury upscale hotel near Fukuoka Anpanman Children's Museum
  • Located close to Canal City Hakata and Marine Messe Fukuoka, Hakata Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • A banquet hall, luggage storage, and a vending machine
    • An elevator, smoke-free premises, and a front-desk safe
    • Guest reviews give top marks for the location
  • Room features
  • All 308 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and tubs or showers
    • 32-inch flat-screen TVs with satellite channels
    • Refrigerators, heating, and housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.
  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hakata Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakata Excel Hotel Tokyu?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Hakata Excel Hotel Tokyu on Oct 12, 2026 start from P5,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1700 per night. Limited spots are available.

What time is check-in at Hakata Excel Hotel Tokyu?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hakata Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Hakata Excel Hotel Tokyu located?

Located in Hakata Ward, this luxury hotel is within a 10-minute walk of Fukuoka Anpanman Children's Museum and Canal City Hakata. Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are also within 3 mi (5 km). Nakasu-Kawabata Station and Tenjin Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakata Excel Hotel Tokyu Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1027 reviews
Rating 8 - Good. 344 out of 1027 reviews
Rating 6 - Okay. 136 out of 1027 reviews
Rating 4 - Poor. 38 out of 1027 reviews
Rating 2 - Terrible. 21 out of 1027 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. It was clean, staff were very helpful and it was in an excellent location along the river and close to a subway station.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and great Japanese breakfast
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

The location is great. Besides that, not much i can say about the service and everything else
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location, great room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful at check in, hotel room itself was huge and great amenties and items required for a stay, nice view of the river also. Breakfast was also super tasty and was nice and easy to get to the train station as well as the port, great hotel to stay at!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast and excellent location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eateries & shopping easy accessible
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the connecting flight cancel midway through the trip so I ended up in Fukuoka. This place is affordable and was conveniently near the airport.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was so very helpful & accommodating! Our room was very spacious. Hotel is close to a lot of restaurants & shopping. Thank you for making our stay wonderful!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff as their service is what made this hotel shine. It is above average but rooms somewhat smaller which is common in Japan. Good location. Close to many places we enjoyed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent next to subway station very convenient for different food restaurants Comfortable room with reasonable price. Breakfast is good
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 min walk to the subway station. Can find all sort of food within 5 min walking distance.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. This is my third time to use this hotel, but everything is in a perfect balance, including the location (literally next to the Nakasu-area), amenities, and the price.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient!

Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Stayed 4 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major disappointment except for breakfast

I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Stayed 1 night in Mar 2024