Frankley Hotels

"Excellent "

"Beautiful hotel with a lovely spa and decent rooms. The breakfast wasn’t great, there were nice pastries but the cooked breakfast tasted like it all came out of a can. I would love to stay here again but I would skip breakfast."

"The room were spotless, comfortable beds Staff were very kind helpful and friendly Enjoyed our stay Great hotel Cleaners were all very friendly too Thank you "

"Wonderful large room. Luxurious and bed and pillows were really comfy. Spotless bathroom with lovely smelling toiletries. All staff were friendly and helpful. Would recommend highly as so convenient for getting from the station and visiting the Xmas Market. "

"Breakfast selection was good but our group could not sit together, there were only 6 of us, as the staff were trying to close down a section of the restaurant for cleaning. We ended up on 3 separate tables, not very customer centric."

"Clean room, lovely staff and comfortable bed"

"Friendly staff. Clean room that was a great size, the king size bed was lovely. The hotel is in a great location. "

"Nice room and bathroom"

"Room was huge ,loved the shower with a seat , all spotlessly ckean,sleptcreally well . Staff were all super ,special shout out to the girls on breakfast duty this morning ,they wee kept very busy ,but still very polite 😀 Lovely selection for breakfast ,but did notice one guest picking up bread with her fingers (tongs were provided)and then putting it back in the basket Toaster not suited to such a large dining area ,and located in the middle of everything, needs re locating to the area where the jam/marmalade and cereals are But all in all an enjoyable experience and filled us up for our drive back to Wales Great parking facilities and free !! Would definately stay again ,now we've got our bearings Great value !! Carpeted area in places could do wirh renewing "