Hotels with Spa in Fornham St. Genevieve, Bury St Edmunds

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion."

"We were pleasantly surprised that after seeing a few so-so reviews, that was not our experience at all - we had a great stay! The house and gardens are beautiful and while you'd expect a little wear and tear of a property that age, it was very impressive and looked after. We had one of the lodges at the side of the garden and really liked the little terrace outside our door that looked over the garden. The room couldn't be faulted, a very comfortable bed, lots of space and the bathroom was well equiped and spacious. Everything was clean and well maintained and the rainhead shower was strong and refreshing. We didn't see many staff, but the ones we did see were polite and helpful. There was a lot of choice at breakfast and I had the full vegetarian option - excellent scrambld eggs in particular. Overnight, strings of lights lit the garden and it was lovely to sit on the chairs they provided on our little terrace. We've reason to visit the area regularly now and we will try to stay there again."

"Welcoming staff team, always helpful. Easy parking and check in. Large room double aspect windows overlooking the golf course with good facilities. Great gym and pool in the hotel. Good choice at breakfast with a friendly staff team."