Flagg Hotels

"The hotel is situated by Sheffield Quays and is 10 minute walk to the city centre. We paid £130 for a room on a Saturday night. Parking £10 night, They wanted another £25 for the dog which is double what most hotels charge. Breakfast is £10/head extra. All these extra charges does NOT make this a budget hotel Parking is not strainght forward. - there ae 7 allocated slots at the front of the Hotel that are usually full. NCP is at the back of the hotel but you have to walk through where the cars enter the building, as the pedestrian entrace would not recognise the ticket. Check in was easy enough without a queue. The room was spacious with a comfortable bed. but the bathroom extractor did not work, The shower head was damaged and would only operate on very hot. There is no Aircon so this room so it would be stifiling in the summer. However we were situated by the fire door that banged most of the night with noisy guests using it. I would rate this hotel at Mid 3 stars "

"Staff were all lovely and really helpful"

"Room is clean and modern. Staff were brilliant. Breakfast is good standard, room for improvement. Pool was below standard and a few gym goers were wearing sandles in the pool. Water is not clean and murky. "

"Lovely location great food and welcoming staff"

"Lovely spacious room. Great gym. "

"Although the hotel is a unique property, very old and quirky and in a great spot in the town which was good, it is very tired. The room we stayed in whilst clean needed complete redecoration and the furniture needs to be replaced and the same applies to the hallways and corridors."

"The air con showed error message we were freezing all night ended up leaving before 8 we were that cold a shame because was a nice stay clean too"

"Lovely hotel and staff couldn’t be nicer"

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "