Finger Lakes Region hotel rooms a the Independent

"Great"

"Friendly staff and safe environment"

"The rooms are very clean and the staff were helpful and friendly. The laundry room is just awesome. All I can say is keep up the good work."

"Overall it was good and quiet."

"Had excellent stay."

"This hotel looks a little bit like it's from an old horror movie. Very long dark hallways. We entered into our room and there were splatters of something running down the wall, some sort of white stains all over the bag the blow dryer was in, the bottoms if the doors were all splintered and I could not bring myself to walk barefoot on the carpet. We lifted the mattress up to check for cleanliness and found a used sleep mask. I would not stay there again."

"Very clean, the gentleman that checked me in upgraded my room. That was nice!"

"Arrived at 530pm and did not get a room until nearly 7. They said they ran out of linens. Over 20 people waiting in the lobby. Check in is supposed to be at 3pm. Awful. Hotel looks under construction and run down."

"No hot water the last day at 430 am. Sorry towel in Room when I arrived "