Finger Lakes Region hotel rooms a the Independent

"Room not ready at check in time, had to wait until 4. Window shades broken. Beds uncomfortable. Good breakfast. Nice staff. Spacious room. "

"There were things in my room literally falling apart. Bed could only lay in the middle or it tipped over. Light in the bathroom falling down. Door stop in bathroom falling off. Many cracks in the walls. Not to mention the people screaming cuss words and threats of harm to each other. Will not be staying again. "

"Aidan at the front desk check in was welcoming and personable. He conversed with me and it didn’t seem phony or an obligation as part of the job. It made a positive impression!"

"Horrible experience. The room door did not close, it would not lock so we were at the mercy of whoever wanted to come in. When we told the front desk staff they told us they were full and couldn’t give us another room. Then magically at 7pm a room “opened up” and we were given keys only to walk into someone else’s room, who were very much still staying there. When we told the front desk his first question was “did you see people?” Not, “I’m so sorry” that didn’t come until we told him we wouldn’t be staying there. Zero stars, stay very far away from this place. I mean, we had a good laugh but that was only so we didn’t cry. "

"Room was very clean & comfortable. There was only one sitting chair & a nightstand on one side of the bed. Convenient location. We didn't use the kitchen but it is nice to know that it's available & we will keep that in mind for future trips. "

"Clean room. Lots of close parking. Kind employees."

"Gorgeous and well-preserved historic building. Elevators were speedy. Beautiful rooms."

"The room and bathroom were clean and free breakfast was good."

"We loved it!!"