Hotels near Fashion Valley Mall

"Thae water took forever to get hot .. called the front desk to ask for towels and she refused to give me any. 😡"

"Rooms are noisy voices go in and out, view is good on city side but you hear vehicles noises all night. Car parking is no free they charge you for that "

"The gym didn't have dumbbells, but other than that it was great overall "

"Easy check in / check out. Convenient amenities. Decent parking. Everything you need shopping / eating wise is near by. Quick drive to many attractions. "

"Clean and nice room, right by the pool with a great hot tub. Very nice staff. Pretty central when you are in San Diego. "

"Staff was great - room was clean , but breakfast / courtyard area needs a cleaning - pressure wash - a table cleaner at breakfast would be nice "

"It was okay for the 3 days we stayed. However our phone didnt work and and we didn't have a shower curtain and the pillows were hard as a rock. Things i could work around for 3 days. When going to the front desk to ask for a shower curtain i mentioned that we were on a time schedule but nobody came to give us one. I had to find a cleaning lady and she came right away. I also mentioned our phone didnt work to the front desk and the girl looked at me with a blank stare, no response. I asked a question to another girl about something else and she answered but no eye contact So all and all it was ok but staff (other then the cleaning lady) need much more customer service training. I wish i was a secret shopper lol. They would have failed!! "

"Great resort for kids. We visited during spring break. They had events for kids, nice slide and pool, dining areas and place to run around. "

"Place needs major repairs. I paid extra for balcony, balcony handle was broken, no repair done, they just drilled screws to shut the balcony door permanently, no air… Exposed electric wires by jacuzzi. Broken light hanging inside pool. Sun shades hanging unsecured and dangling. I got a room upgrade to double beds room 502, a room that shared elevator wall, had to hear it all night. Overall bad experience for my family get away. Breakfast 👎 "