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"Third hotel close to Heathrow that I've stayed in recently, and this is by far the best. Really quiet, very smart room, with a big bed and good quality bedding. The bar food is perfectly good, so there's no need to wander off looking for something. There are bus stops close by to catch public transport to and from the airport (T2/T3) We were going to use the hotel hopper service, but it was much more expensive and less frequent. "

"Room location and view. Check in staff, the business centre staff"

"I was really impressed with this hotel. The location is phenomenal- 5 minutes walk to the Natural History Museum and the V&A, a few more to Kensington Gardens and Hyde Park and about 20 steps from Gloucester Rd tube which is on the Piccadilly line for easy access to and from Heathrow. Great selection of food all around it. The hotel itself is beautiful and the well maintained despite the old building. Front desk staff and concierge were all super sweet and helpful. We were too busy touristing to eat there but it looked very popular and smelled great. I would definitely recommend it. We got a family room, it was a little small and the single bed turned out just to be a cot they had brought in to a queen room, so it was a bit squished but we enjoyed our stay none the less. "

"Great hotel, I just hate how the terminals are so far from each other! You have to take a tram or bus "

"Very nice experience after a very stressful travel."

"Good hotel as location and food variety..."

"C"

"Clean room"

"Very convenient for terminal 5, friendly helpful staff. Good price. "