Exton and Horn Hotels

"Friendly welcome, check-in desk in an awkward place, feel like your in the way of the bar staff or customers queuing the bar. Causing an obstruction with suitcases for someone wherever you stand. Room spacious and clean, plenty of tea, cofee milk etc provided. Had dinner, which was good and even had a go at the quiz! Breakfast the following morning was ok. There seemed to be some sort of staff meeting going on at one part of the dining room, and so there wasnt much instruction on what to do with regards helping yourself to tea or coffee etc, or care taken to provide much of a service, ordered at the bar, i had an omelette and it tasted a bit burnt in places. Server looked like she was the only one working and hence why maybe she didnt look happy to be there, but she wasnt rude at least. "

"Good"

" Fine"

"Great location. Fantastic staff. Quirky."

"The staff are realy helpfull We enjoyed ower stay but the rooms realy need updateing and the plumbing needs sorting out"

"Dirty bathroom, rooms in need of modernisation. Wouldn’t recommend. Standard of cleanliness of rooms generally leaves a lot to be desired. Indicative of the standards is the note left by the housekeeping team….. on a notepad that had previously been soaked by an unknown liquid. Not sure what’s worse - the fact that they didn’t even notice or the fact that they did, and didn’t think it was an issue. Generally run down, wouldn’t return. "

"Lovely relaxing overnight stay at The Crown in Stamford staying in the Townhouse family room - friendly attentive staff and delicious breakfast too."

"Great place to stay, answered all our needs."

"Location was ideal for me as i needed to stay near family. Although there is nothing near by apart from Starbucks, Costa, KFC 10 mins away. The rooms were ok, bedding was clean Although underneath the beds was not. I found not nice things in there, like chewing gum, cigarette papers, French fries. I only used the rooms to sleep and shower. The main issue for me was the window latches were missing or very loose and i did not feel safe while sleeping. The windows are not double glazed. The room was on the ground floor. The weather was quite windy and the room was not warm due to the thin windows. I am ensure if i would stay there again. Next time i would specify a room in the top floor with no window latches missing. "