Aspen Brook Hotels near Estes Park

"In all honesty we won't be back. The checkin process was not clear. The sliding glass door entry was difficult, stuck glass door every time. The combo to access didn't work because its a lock box to access loose keys. No clue. The old bed was not comfortable. The pillows were very flat, all 4. There were many signs that the room was not cleaned or poorly cleaned. Actually found some dark hairs under the sheets. The floors were dirty too. Oh and the toilet was extremely low (I'm 5'2") Really disappointed in the run down conditions. We stayed here a few times years ago before it was a self check in property. We didn't expect such run down conditions. Like most of Estes Park now, the accommodations are old, run down, uncomfortable beds and pillows, overpriced for the rooms. It's sad that property owners don't update or improve the quality of their rooms. Most importantly, CLEAN rooms, comfortable beds and decent pillows. A note * before * booking about check email for required check in info would have been nice. Our room neighbors had the same hiccups upon arrival with poor internet/cell service trying to contact someone. Can't imagine paying Summer prices over $200 per night!"

"Staff was great, the views were beautiful, the food was amazing. Some items were a little pricey in the gift shop area. More than what they were worth but still an amazing experience. Solid weigh room as far as hotels/resorts go and an amazing time in the on site spa!"

"Great views, good breakfast and great location "

"Wonderful property and host."

"Super friendly help. Easy check in. Breakfast had more choices than i anticipated."

"Clean and comfortable "

"Staff was helpful, room was clean and the property was beautiful "

"Perfect for our one night in Grand Lake. Staff were so welcoming, room was super spacious and cosy and the food from the restaurant on site was absolutely delicious 😋"

"The front desk staff was very nice. The condo was beautiful and the deck amazing! Our only issues were not enough comfy seating in Jak 1 and we had to have a chair propped against the door between condos to keep the door from opening slightly (even when locked). "