"Muy buena hubicacion, habitación acojedora tiene una terraza compartida y una alberca enrrejada muy conveniente cuando se viaja con niños. La recepción muy bien solo un recepcionista un poco gruñón , como que estaba enojado. "
"This hotel was exactly what was described on the website. Everyone of the staff I encountered was very friendly. The check in and check out process were very simple. I always had a parking spot and the location was exactly where I was wanting it to be, right in between playa hermosa and playa Pacifica!"
"Clean room right in the center of party zone. Walking distance to the bar areas. Staff was spot on until I noticed a double charged and advised that they only have a manager on site Monday-Friday and could not do anything about the situation. Advised for us to send a WhatsApp but we do not use the app asked use to send an email to reservation email on their card and have not received a response since 3/21. Showed bank statements of both charges and how the it went through. Bank charged me international fee twice. Still have no heard back from the hotel."
"Hotel and room were beautiful. Pool area is very nice. Weekend buffet was a little overpriced but had fresh fruit and made to order omelets. Had a nice massage in a small area off the gym. Staff was very accommodating. When we had little hot water to our room they immediately offered a new room. The pianist downstairs was stunning and some guests who were opera singers joined in for a spectacular impromptu performance. A great time all around. Try the steakhouse next door. You won’t be disappointed."