El Mastate Hotels

"Hotel amenities are old"

"Beautiful property integrated into the jungle, friendly and helpful staff."

"The staff was very friendly, attentive and helpful."

"Good AC"

"This place is perfect "

"The views are absolutely breathtaking, easily the standout feature of the property. Whether you’re overlooking the ocean at sunset or walking through the grounds, the scenery is stunning. The property itself is beautifully maintained, with lush landscaping that really adds to the overall experience. Most of the staff around the hotel were warm, welcoming, and very helpful, which made navigating the property and enjoying the amenities easy. That said, the dining experience fell short. The restaurant staff were not as friendly, and the service felt subpar compared to the rest of the hotel. The menu lacked variety, and it felt like there were very limited options—almost like you were stuck eating the same meals repeatedly. Unfortunately, the food itself didn’t stand out either. Because the hotel is quite secluded, you don’t have many alternatives unless you’re willing to travel about 30 minutes into town, which can be inconvenient if you’re relying on the on-site dining. On a positive note, the private beach was a nice feature and a great place to relax and unwind. Overall, Villa Caletas offers incredible views and a beautiful, peaceful setting, but improvements to the restaurant experience and menu variety would make a big difference."

"Parking in the street is sketchy. I would highly recommend knowing how to speak Spanish if you are staying here. Not a lot of surrounding restaurants. Staff are very helpful, AC works well, pool is great, community hotel vibe with updated rooms. Power went out twice, but they had a company fixing it there immediately. Hotel parking is tricky-but eventually worked out. Go early for breakfast-avoid the rush. "

"Los empleados en general son muy amables, el transporte del hotel es muy eficiente y los señores muy amables, las camas muy cómodas y las sábanas de buena calidad, los paños y toallas de igual calidad, el restaurante tiene muy buena calidad de productos, dos estaciones para los omelets, y son muy rápidos, me sentí segura para haber ido solo mi hija de 5 años y yo, regresaremos con mi esposo, hay una pops en la esquina, vimos 10 lapas que viven sobre el hotel, el proyecto de conservación de la lapas es muy hermoso e interesante, la pasamos muy bien, la comida en los restaurantes está bien, no es ni barato ni caro, hay que tomar en cuenta que es un lugar turístico, pero vale 100% la experiencia, y es muy cerca de San José 2 horas, "

"Breakfast was typical. Server plated your food. Not sure if you could return for more rice & beans. There is no coffee maker, or water with glasses. Room was clean with air conditioning, pool area was large with plenty of seats. Over all, would not return. "