El Empalme Hotels

"Excelente lugar, excelentes vistas y espectacular servicio y atención."

"Staff outstanding "

"great, boutique small rooms but everything needed"

"Great room… excellent restaurant… amazing staff… Beautimous Beaches… good value…clean…"

"The staff was very helpful."

"We were completely taken care of. The restaurant was excellent!"

"Gorgeous garden, lovely pool, wildlife everywhere, including a sloth munching leaves in a tree near our room! Food was inexpensive and delicious. "

"Our stay at Playa Tortuga was unfortunately very disappointing. From the moment we checked in, it was clear that the property is poorly maintained. The overall cleanliness of the place was lacking, especially in the rooms and bathrooms. The bathroom was in unacceptable condition—there was no shower head, visible stains on the walls and fixtures, and we even encountered roaches, which was extremely unpleasant and concerning. The room itself did not feel clean or well cared for, which made the stay uncomfortable. Basic maintenance and hygiene standards were clearly not met. For a hotel that markets itself as a relaxing place to stay, this was far from the experience we expected. The food was average at best. While it was edible, it did not stand out in terms of quality or variety. To make matters worse, on the day of checkout, we went for breakfast at 7:30 AM and were told that breakfast was not available, even though the hotel states that breakfast starts at 7:00 AM. It appeared that service only begins once more guests arrive, which is very inconvenient for travelers with early plans. Overall, this stay was a letdown due to poor cleanliness, lack of proper maintenance, and inconsistent service. Based on our experience, I would not recommend Playa Tortuga to anyone, and we would not consider staying here again."

"Staff were so friendly and kind. They were simply amazing. The food was really top notch. The fried shrimp was excellent on the appetizer menu. Everything was well seasoned and fresh. The rooms were spotless. The windows are screened but no glass, so you can hear the birds, monkeys and the ocean. Modern conveniences in a super relaxed environment. The grounds are immaculate, they take great care of the flora and there are many hummingbirds and butterflies. The beach is beautiful, but the waves were too rough for swimming this time of year. Try the Chinese food next door at the Playa, Stephanie and her staff were also excellent. The only downside was that we could not stay longer. "