El Empalme Hotels

"Our stay at Playa Tortuga was unfortunately very disappointing. From the moment we checked in, it was clear that the property is poorly maintained. The overall cleanliness of the place was lacking, especially in the rooms and bathrooms. The bathroom was in unacceptable condition—there was no shower head, visible stains on the walls and fixtures, and we even encountered roaches, which was extremely unpleasant and concerning. The room itself did not feel clean or well cared for, which made the stay uncomfortable. Basic maintenance and hygiene standards were clearly not met. For a hotel that markets itself as a relaxing place to stay, this was far from the experience we expected. The food was average at best. While it was edible, it did not stand out in terms of quality or variety. To make matters worse, on the day of checkout, we went for breakfast at 7:30 AM and were told that breakfast was not available, even though the hotel states that breakfast starts at 7:00 AM. It appeared that service only begins once more guests arrive, which is very inconvenient for travelers with early plans. Overall, this stay was a letdown due to poor cleanliness, lack of proper maintenance, and inconsistent service. Based on our experience, I would not recommend Playa Tortuga to anyone, and we would not consider staying here again."

"food was great and Nicholas was very nice "

"Viaje con mi familia, simplemente un lugar mágico "

"Awesome place"

"Excellent stay, beautiful location - best receptionist (angie) and owner thats ever welcomed me at my stay, close to good food (pipa) and beach - highly recommended"

"The best place to stay. We can’t wait to come back again to stay here. Beautiful and serene, Zen place to escape. You have to get a Thai massage and do the Jungle tour with the biologist too. "

"We went here for peace, the jungle, birds, the ocean. Oh MAN did it deliver. Lovely high perched cabins right in the trees. The cabins are basically brand new, the lovely smell of wood still lingers. Sealed tight as a drum, you can lie in bed and be a part of the jungle with the screened windows wide open, a part of nature. I’ve never been woken by howler monkeys at 6am and it’s an experience I will never forget. The beach is right down the road. David is so helpful and friendly. He even made a grocery run for us so we could luxuriate over breakfasts after morning birding! Cabs are available at a phone call or just going up and down the road. The rough roads lead to even more amazing jungle or small beach community experiences. Chocolate farms, ex-Pat bars, superb restaurants, starfish loaded beaches, tropical birds beyond your wildest dreams. The warmest, kindest locals. I didn’t want to leave this enchanted world. "