Hotels near El Caracol

"Amazing spa"

" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."

"This was a gorgeous property. Very clean, staff was very helpful with everything we needed. The food at all the restaurants we tried was excellent. The only thing we would suggest is that they could use more directional signs. It's easy to get lost and hard to find your way to wherever you want to go. "

"Friendly fun environment "

"Clean rooms, food is good, all service is excellent 👌 Love the place"

"Excellent "

"Overall amazing"

"Clean, very safe with cameras throughout the property, friendly staff and a variety of food options."

"Great place for spending vacation.."