Luxury Hotels in El Calafate, Santa Cruz Province

"Beautiful lobby. Nice restaurant and bar with good food. Convenient location. Room was very hot with no A/C. Sheets were like sandpaper, and they tried to fit a queen size comforter on a king size bed. "

"We stay at hotels over 60 days a year and have done so for the last 30 years plus. In that time, we have probably checked out early of 3 hotels. This is one of them. I totally feel for the staff who are fielding complaints. It is not there fault. The hotel feels unfinished, like they have run out of money. In fact there is no road yet to the hotel. The main issue is that the walls are paper thin. By this, I mean tbat you can hear conversations outside the room at the far end of the corridor. When you ontroduce squelling children and people having a party, expect to have no sleep. My wife is on chemo and rest is very important, we requested a quiet room but it was impossible to sleep. The noise is not just from the side rooms but above and below as there is zero sound insulation. It geeks like you are all sleeping in one big hall. The bathroom is poorly finished and dirty. The bath flexes when you stand on it. We left after one night and had yo repurchase another hotel...it was that bad. The hotel refused a refund. Breakfast is dire."

"Definitely recommend the stay. The staff was very attentive. Great buffet breakfast. Rooms spacious and comfortable.."