"The toilet pipe broke and flooded our room.
The lift was broken to the pool and restaurant.
The room was pretty wheelchair accessible except for small step to veranda and I would suggest putting a fold down shower chair.
The staff were amazing and very helpful.
The tour operator at the resort, Miguel was very accommodating and supportive of our needs.
Overall had a lovely time."
"Food offerings were pretty standard, although the Teppanyaki was awesome. Pool was very good. Boat to the Erakor resort for Lunch/Dinner was very useful. Significant refurbishment from 8am to 5pm was annoying, made it difficult to relax on the verandah - due to drilling/grinding etc. Room was well located next to the lagoon, spacious and functional. Loved our 1st visit to Vanuatu, the close proximity of Erakor and Ramada hotels provided lots of eating/drinking options."
"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast covers all the expected bases – a small range of fresh fruit, toast, fresh breads, cereals and cooked breakfast options for extra charge."
"The staff prepared a very generous daily breakfast overlooking the serene water. They were so lovely and accomodating and are always there for a chat or to help out. Surrounded by amazing greenery and close to the centre. "
"The place was absolutely incredible. Everything was clean and fresh, beautiful views and the food was amazing but most importantly the staff was the best part, every single one the wait staff, the cleaning crew, the drivers and the garden guys all were absolutely lovely and so friendly they always went out of there way to make you feel welcome and comfortable. It was the hardest part about leaving saying goodbye to them all. 100% recommend to anyone"
"Loved our stay at Waves. Hubby got a surf in. Great snorkelling out back even on low tide. Friendly staff that go above and beyond. Highly recommend for self contained place."