Ebbsfleet hotel rooms a the Handpicked Hotels

"Room nice. Had booked a twin but Room had a double bed. Took ages to sort out. Went to the spa to relax. Far from relaxing with noisy children screeching and shouting. So very disappointing as we were really looking forward to relaxing in the spa, that was the reason that we booked this particular hotel and not another. Food was nice in bar and good service. Disappointed for what we paid + £10 parking. Combination of the room not being right, and the spa, made for not a great visit."

"All around great experience "

"Needs a gym."

"Friendly staff"

"Room was clean but very tired and in need of refurbishment. The shower ran cold intermittently. The gym was a bit messy and could have done with some water being available. Food was fine and staff were friendly. "

"Good hospitality and perfect service"

"Excellent dog friendly hotel. The hotel is next to a busy road so highly recommend booking a lakeside room which are much quieter, large and have a good view. Whilst the hotel is quite tired, for the price we paid and service we received, it represents good value. Meals in the bar well priced too. "

"This place was disgusting. I’ve never in my life seen suck a filthy run down dump in my life. You would be better staying in a dump yard. Holes in the doors and walls and floors were black, it was horrible. And the en-suite was black. I’ve never seen something so dirty in my life. How it is even possible to get in such a state. They advertise something on the website and it does not even look like the photos. False advertising. Staff are also rude and not helpful. This place should be shut down "

"We got a free upgrade and the room was beautiful. Hotel provides coffe, tea, biscuts, complimentary still and sparkling water and toiletries! So impressed! Bed is really comfortable. Didnt use the apa facilities, but good to know that even after check out at 11am you can still use the spa till 1pm. "