Search Apartments in Eastern Tennessee

"The main concern is that you have hot tub and pool in the Expedia page and yet those amenities are unavailable for repairs for a long time. The issue was fixed for me with the removal of the resort fees during our stay, but as of 04-26, several days after I reported the problem, the Expedia page still has the wrong information. That constitutes mis advertisement, and it's hard to trust Expedia after this experience. Now, I want to be fair: In general, was the staff courteous and friendly and the room clean and comfortable? Yes. I must say I was upgraded to an apartment and can't say what the normal rooms look like. The apartment was very nice, even if too large for our needs. One final concern: we were told we were "already paying for a cleaning fee", which sounded strange - I have seen taxes, and resort fees, but not cleaning fees when one does not require any extra cleaning other than normal cleaning after one leaves the room. I'm uncertain of whether I was charged such "fee," as I haven't yet received the final receipt by email, two days after checking out from the room."

"Pictures do not represent what you get!! Very deceiving. Hotel needs a remodeling!! "

"The entire family enjoyed our stay! We will be back because we had so many things we wanted to do. Checking in was a breeze and the information desk had so many thing for us to do with coupons included. The room was clean and we had a nice view of the outdoor waterpark. I was able to text whenever I needed anything and they got it done right away. The staff was friendly and helpful when needed. The food and drinks were a plus as well. We really didn't need to leave for anything."

"It was all ok. Food could be better. Waterpark was fun but crowded."

"The food was good. What was erratic was how long it took to get the food. We ordered the same thing every day. The bar was fairly full every afternoon/evening we were here. Sometimes it took 15 min-sometimes 45 min--WEIRD."

"John at the front desk is awesome!!! All the staff is great that I’ve encountered. However at the price point it’s at there are other options. I’ve stayed several times and I love the location, but the condition of the rooms is slowly degrading. Not saying I won’t stay again, but I am going to look at newer options. Also my other major complaint is the pool is only open to 10pm for kids, way too often the kids want to go in the pool after a long day out but it’s too late for the pool. I really wish this pool was open until at least midnight. Bottom line is it’s a great stay if you don’t mind a 1970’s feeling room."

"Stayed here for my honeymoon and it was absolutely amazing!! Will definitely be coming back!!"

"We had an excellent experience with Country Cascades for the staff to the waterpark it was an exceptional experience! "

"The ammendities were amazing! I cant wait to come back with my family!"