East Portlemouth Hotels

"Spotless room, almost everything was tickety boo. Except the TV in my room (138) was not receiving any signal and, thus, I was unable to watch anything on the night I was a guest there. The fault was reported to the front desk, but it was too late in the day for anyone from maintenance to fix the issue for me during my stay. As I was inconvenienced I managed to negotiate a compensation with James, who was very amenable and helpful. This included some free bottled water and a complimentary Breakfast In Bed service the morning after - for my room and for my travel companion in the next room. Jackie, the duty manager that morning, was both very patient and very helpful when the time came to check out and there were delays in doing so by 11am. Thanks for your help. Highly recommend this newly opened Hotel Indigo of IHG."

"The room was spotless and the bed was so comfy! The staff were brilliant… our door locks battery failed so we were locked out but the cleaner tried to help and called maintenance and he was there within 5 mins. Excellent service from everyone! "

"Room very clean Lovely hotel Friendly staff "

"The place was lovely the swimming’s area was lovely "

"Beautiful room sea view. "

"Staff were very good over the Christmas holidays. The rooms were clean, the food very good, and the spa was excellent."

"Wonderful hotel, great condition. Our room had stunning views and the staff were superb (especially Dan). Slight disappointment that they ran out of GF breakfast options on day 2, even tho we'd had on day one and they knew we were staying 2 nights, but this was recovered well."

"rooms are clean and tidy entertainment is good and the food is very good all of the staff are very good at there jobs. Great value for money "

"Great stay, staff great"